Client Support Specialist - NLC

If you are a TRS or ORP retiree please contact Employment at employment@alamo.edu for clarification on eligibility of this position.

Posting closes on: 3/27/2024 at 6:00pm CST

The date after which applications are not guaranteed review is 03/07/2024

The Alamo Colleges District is an award-winning collective of five colleges in the Greater San Antonio area whose mission is to empower our diverse communities for success. As a district of Hispanic-Serving Institutions (HSIs) and the nation’s only HSI and Historically Black College and University (HBCU), our colleges serve more than 70,000 students annually with a focus on economic and social mobility.

Our Northeast Lakeview College learner community, of 8,255 students, includes 36.1% who rely on financial aid, 32.4% who are first-generation in college; 4.4% who are veterans, and 17.0% who are over age 25.
The Alamo Colleges has a proven track record of success in training workers that local employers need to stay competitive and carries the designation as the #1 provider of workforce education in the region.

Hours per Week: 40

Hourly or Salaried: Salary

Funding source: Hard Money

Number of opening: 1

Benefits Eligible: Yes

Location: Information Technologies
1201 Kitty Hawk Rd.
Universal City, Texas, 78148
United States

Job Summary and Description

Provides direct services to customers or collaborate with other professionals by one or more of the following: Personally assessing situations, obtaining necessary information, drawing conclusions and recommending and/or implementing courses of action in accord with normal practices and procedures. Advises or trains other professionals, helps organize the activities and output of fellow
workers on a day-to-day basis as a working supervisor or work leader.

Minimum Education and Experience:

• Bachelor’s degree or a combination of relevant experience, education and training that equates to the required degree.
• At least 12 hours of computer related college coursework.
• Three years’ of job related experience as a technical advisor.

Preferred Education and Experience:

• Degree in Information Systems.
• Five years of job related experience.

Licenses and Certifications:

• Must possess and maintain a valid driver license. Must be insurable through the organization’s insurers.
• Prefer CNA/CNE and MCSE certifications.