Food supervisor

Frozen Food Supervisor

Job Description

Reports To : Grocery Manager

Position Type : Hourly

Location : Retail Store

Department : Grocery

Date : August 2023

About the Intermountain Division

Diversity is fundamental at Albertsons Companies. We foster an inclusive working environment where the different strengths and perspectives of each associate are both recognized and valued.

Bring your energy and unique perspective to the Intermountain Division and you will have the opportunity to grow with us professionally and personally.

You will be part of a team that genuinely cares about helping you succeed. You will work alongside talented colleagues, many of whom build long careers while progressing through multiple roles and making a difference in our communities.

Albertsons Companies is working to become the favorite food and drug retailer in every market it serves. The organization includes 2,230 stores, 27 distribution facilities and 19 manufacturing plants with over 250,000 employees across 34 states and the District of Columbia.

The company is publicly traded with supermarkets across the country that includes Albertsons, Safeway, Vons, Pavilions, Randalls, Tom Thumb, Carrs, ACME, Jewel-Osco, Lucky, Shaw’s, Star Market, Super Saver, United Supermarkets, Market Street and Amigos.

PURPOSE :

As a primary contact for customers, the Frozen Food Supervisor provides friendly, courteous, and helpful service. The Frozen Food Supervisor places individual items on shelves in specific location and faces merchandise.

Opens cases of merchandise using a company approved box cutter. Faces items to be consistent with Division standards. Dusts and washes shelves as needed.

Checks temperature in cold cases, coolers, and freezers as needed. Maintain all aisles with a clear walkway. Bales cardboard and cleans floor.

May occasional function as cashier / checker. May complete orders or maintain inventory with handheld ordering device.

DUTIES & RESPONSIBILITIES :

Assists the Grocery Manager in directing the operation of the frozen food department, including supervising and training personnel.

Maintains the quality condition of all frozen grocery products, stocks, rotates and faces products, discards out of code and spoiled products and maintains backroom.

Cleans and maintains shelves.

Assists in ordering, receiving, storing, stocking, inventory control, and building displays.

DUTIES & RESPONSIBILITIES : (continued)

Encourages and maintains an atmosphere of enthusiastic customer awareness with an emphasis on safe, friendly, and courteous service.

Engages in suggestive selling and other sales techniques.

• Assists the Grocery Manager in planning, organizing regular and seasonal merchandise requirements and special sales needs.
• Rotates and faces product; processes and discards outdated and spoiled products. Cleans and dusts shelves
• Orders frozen merchandise
• Trains, teaches and coaches dairy stocking and conditioning standards
• Assists with grocery stocking and conditioning
• Works on new items
• Assists with the reclamation process
• Manages backroom inventory, conditions and standards
• Assists with grocery department merchandising and building displays.

GENERAL REQUIREMENTS :

The following describes the general qualifications and physical, sensory, and mental abilities normally associated with performing the essential functions of this position :

• Ability to follow company customer service procedures.
• Demonstrated prior customer service skills or related experience.
• Successful completion of all company training courses.
• Ability to interact professionally with customers, co-workers, and supervisor.
• Must have the ability to read, write and communicate in English.
• Ability to understand and follow instructions.
• Ability to use the cash register and self-check-out registers as required.
• Basic math skills to calculate prices and make change.
• Ability to handle all forms of tender.
• Knowledge of products, product pricing and store layout.
• Ability to memorize procedures and look up PLU codes.
• Ability to make quality decisions and work independently when necessary.
• Ability to multitask while working under stress and time constraints.
• Ability to complete tasks assigned in expected time frame.
• Must be 18 years old and be able to operate bailer and electrical equipment.
• Reports to work in proper uniform per company policy.

PHYSICAL REQUIREMENTS :

The following attempts to communicate the traditional physical demands associated with this position :

Seldom : 1-2 hours, Occasional : 3-4 hours, Frequent : 5-6 hours, Continuous : 7 hours (Based on an 8-hour

• Lift / Carry : Frequent (lift / carry
• Push / Pull : Seldom, push / pull 10-50 lbs. cases
• Squat / Kneel : Occasional

PHYSICAL REQUIREMENTS : (continued)

• Bend / Stoop : Occasional
• Twist / Turn : Occasional
• Stand / Walk : Continuous
• Grip / Grasp : Frequent
• Reach : Continuous

ALBERTSONS SAFEWAY AND WHY YOU WANT TO JOIN US :

Albertsons Safeway has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy.

As friendly, enthusiastic individuals who enjoy offering customers an exceptional shopping experience, we provide world-class customer service each and every day.

We provide a variety of benefits including :

• Great pay
• Flexible schedule
• Training
• Opportunities for career development
• Health and welfare benefits for eligible employees
• Leisure time activity discounts

WORK ENVIRONMENT :

Working conditions consist of a temperature-controlled store environment. Occasional exposure to outdoor environment with varying temperatures

Frequent exposure to temperature of 35 Fahrenheit while handling product in a cold case, 28 Fahrenheit in a cooler and -20 Fahrenheit in a freezer.

Job duties and responsibilities may vary by location and employees may be assigned duties and responsibilities in addition to those listed above.

Last updated : 2024-03-04