Office Team Lead

We're ALDI, one of America's favorite grocers. We've grown a lot in the past few years, expanding our reach and customer base all around the country. Whether it's in customer service or our exceptional products, we owe our success to the efficiencies we create in every corner of our company and the people at each level who make that happen.

Behind every great deal at ALDI are people working to bring it all together. Our team of administrative professionals tackle the ins and outs of running a well-oiled business as they collaborate and support the operations of our National Services & divisional offices. And that helps our network of stores and warehouses run smoothly. Ready to join a team dedicated to making the ALDI Difference?

Position Type: Full-Time
Work Location: Salisbury, NC
This role is eligible to participate in ALDI’s Hybrid Work Program, which allows remote work up to 1 day per week (Tuesday, Wednesday, Thursday only); work in-office at least 4 days per week.

Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.

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  Manages the recruitment, selection, training, development, and performance of staff to retain a motivated, professional workforce.
• Oversees the training, development and performance of staff to retain a motivated, professional workforce.
• Assesses and discusses appropriate staffing levels for the divisional office.
• Supervises and monitors the work performance of division office staff.
• Establishes and communicates job responsibilities and performance expectations to their direct reports to assure mutual understanding and desired results.
• Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance.
• Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees.
• Collaboratively monitor and manage controllable expenses to evaluate staffing needs and control payroll expense.
• Communicates with other divisional personnel and outside partners and parties as appropriate.
• Works with all divisional and national teams and departments as appropriate to communicate relevant information.
• Provides input to their direct leader on hiring for positions reporting to them.
• Informs management of major team milestones, developments, and concerns.
• Approves divisional expenditures within established guidelines.
• Manages divisional compliance with established company policies and procedures, as well as with applicable federal, state, and local regulations.
• Manages the installation, implementation, updating and proper functioning of IT hardware or software.
• Oversees the administration of general office tasks.
• Ensures proper management of divisional office activities.
• Manages the physical, on-site, requirements of tangible asset management.
• Manages product pricing, quality, scanning and signage, as well as product recalls and receiving claims.
• Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary.
• Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business.
• Other duties as assigned.

Job Qualifications:
ALDI Acts Competencies:|Perform within ALDI Acts competencies as outlined below.

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  Develops Others: Takes action to ensure that individuals and the team have the necessary behaviors to perform optimally and meet strategic goals now and in the future.
• Drives for Success: Seizes opportunities and proactively takes concrete actions to complete tasks. Goes the “extra mile” and persistently overcomes obstacles to improve outputs.
• Focuses on the Customer: Seeks to understand underlying customer needs to create value. Drives the team to maintain focus on customers.
• Leads and Aligns: Creates an energizing environment that supports the success of the team. Provides consistent direction and motivation in the current environment and in times of change.
• Plans and Prioritizes: Sets priorities and organizes information in order to efficiently and effectively “get the job done”.

Job-specific Competencies:
Knowledge/Skills/Abilities

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  Gives attention to detail and follows instruction.
• Ability to develop rapport, trust, and open communication that enhances the growth and performance of direct reports.
• Conflict management skills.
• Problem-solving skills.
• Understands the history, strategy, organizational authority, interdependence of job duties, products, systems, and services of the company.
• Ability to interpret and apply company policies and procedures.
• Knowledge of products and services of the company.
• Develops and maintains positive relationships with internal and external parties.
• Prepares written materials to meet purpose and audience.
• Works cooperatively and collaboratively within a group.
• Ability to facilitate group involvement when conducting meetings.
• Negotiation skills.
• Establishes goals and works toward achievement.
• Ability to stay organized and multi-task in a professional and efficient manner.
• Effective time and resource management; maximizes productivity.
• Ability to evaluate work performance and motivate behavior change among direct reports when necessary.

Education and Experience:

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  High School Diploma / GED required.
• A minimum of 3-5 years of progressive experience in Management required.
• Or, a combination of education and experience providing equivalent knowledge.
• Associate's Degree in Business or a related field preferred.
• Prior experience in an office management role preferred.

Physical Requirements:

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  Work is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform duties.
• Regularly required to sit, reach, grasp, stand and move from one area to another.
• Constantly and repeatedly use keyboard/mouse.
• Occasionally required to push, pull, bend, lift and move up to 25 lbs.

Travel:

• 
  No travel required.

ALDI offers competitive wages and benefits, including:

• 401(k) Plan
• Company 401(k) Matching Contributions
• Employee Assistance Program (EAP)
• PerkSpot National Employee Discount Program

In addition, eligible employees are offered:

• Medical, Prescription, Dental & Vision Insurance
• Generous Vacation Time & 7 Paid Holidays
• Short and Long-Term Disability Insurance
• Life, Dependent Life and AD&D Insurance
• Voluntary Term Life Insurance

ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.