What are the responsibilities and job description for the Accounting Supervisor - REMOTE position at Aldridge Pite LLP?
Aldridge Pite, LLP is a multi-state law firm that focuses heavily on the utilization of technology to create work flow synergies with its clients and business partners. Aldridge Pite is a full-service provider of legal services to depository and non-depository financial institutions including banks, credit unions, mortgage servicing concerns, institutional investors, private firms, and other commercial clients. Aldridge Pite is dedicated to providing best-in-class representation across all of its Practice Areas through its unwavering subscription to three fundamental tenets: Partnership, Integrity, and Innovation.
Position Summary
The Accounting Supervisor will be responsible for the performance and attendance of a team of A/R Analysts performing invoice submission, issue resolution and collections duties for the Accounting department. The Supervisor will ensure the team meets departmental standards for quality of work and quantity of accounts and invoices reviewed and ensure team members conduct themselves in a professional manner. This position is fully remote.
Essential Duties/Primary Responsibilities- Supervise a team of 8-12 A/R Analysts.
- Mentor and facilitate training for each A/R Team member.
- Oversee the quality of collection notes, quantity of invoices and/or accounts reviewed by the team and assist with problem solving.
- Provide the first level of escalation for any issues that arise
- Escalate client problems to Department manager according to escalation guidelines.
- Conduct weekly team meetings which should incorporate team training sessions.
- Conduct bi-weekly one on one meetings to review productivity and performance.
- Conduct monthly portfolio reviews with A/R analysts to identify & resolve issues.
- Respond to inquiries timely and accurately.
- Review performance and takes corrective measures with authorization
- Create and maintain work aids and SOP’s
- Identify and document root cause issues.
- Responsible for maintaining workflow
- Perform additional responsibilities as needed.
Job Requirements
- Bachelor’s degree in business preferred; high school diploma required.
- Two years of professional experience in a similar role or an equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved.
- Experience in one of the following areas (billing, invoicing, and accounts receivable, cash application, accounts payable) preferred.
- Experience using an ERP platform (Microsoft Dynamics AX, SAP, Oracle) preferred.
- Experience using invoicing platforms ((Black Knight’s LoanSphere, CoreLogic’s iClear, Altisource’s REALRemit), Serengeti, and Data Cert preferred.
- This position will be fully remote.
General Competency Factors
- Must be proficient in software tools, including but not limited to Word, Excel, Outlook, and the Internet.
- Must possess strong written and verbal communications skills.
- Must provide excellent customer service to internal and external customers
- Identifies and solves issues in a timely manner.
- Must be a team player and willing to help others in their department whenever necessary.
- Must be extremely organized and be able to multi-task.
- Conscientious with respect to work completion, deadlines, time management and attendance.
- Takes initiative in face of obstacles and identifies what needs to be done and takes action.
- Demonstrates commitment to Firm’s vision, mission, and core values.
- Analytical and detail oriented, while working at a fast pace and capable of multi-tasking.
- Develops professional relationships and builds rapport with others.
- Overall good work ethic and willingness to adapt to change.
In addition to remote work for most positions, we offer a comprehensive benefit program including:
- Medical, Dental and Vision Plans with Prescription coverage
- Company Paid Life and Disability Insurance plans
- 401K Retirement Savings Plan
- Flexible scheduling (within reason, depending on position)
- Generous PTO plan for all full-time employees
- Full equipment station at no cost for remote employees, including dual monitors
- Employee Assistance Plan, offering free 24/7 counseling and consulting services to support emotional health and wellbeing
- Wellness programs and employee discounts
- Learning and development training opportunities for both personal and professional growth
- And so much more!
Aldridge Pite, LLP is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
