What are the responsibilities and job description for the Operations Specialist position at Aleron?
Description
Acara Solutions is looking for Operations Specialist for our Client located in Boston, MA
- Responsible for the global processing, balancing and reconciling of custody positions related to dividend interest payments.
- Activities include instruction receipt and authentication, entry instruction and verification (dual controls).
- Collects global client's dividend and interest Income payments
- Verify information by validating payment advice received from local market against client receivable
- Attempt resolution of client entitlement issue internally
- Makes decision to repair or to contact sub-custodian or depository for resolution
- Escalate issue to manager when necessary
- Communicate professionally and constructively to effectively resolve issues in order to minimize risk and exposure.
- Generate custody/operations related systems reports in support of daily, weekly and monthly management reporting
- Repair and resolve discrepancies in a timely and accurate manner keeping client informed
- Identify trends in payment repair including event level, sub-custody level and or market lever repairs
- Contribute to Division/ Firm process improvement activities through improvement of STP (straight through processing)
- Repair and resolve discrepancies that impact client servicing in a timely and accurate manner
- Assist in activities that support the measurement of Client Service Standards
- Communicate professionally and constructively to effectively resolve all repairs with client payments in a timely and accurately manner.
Pay and Benefits:
- The Salary for this position is $22.00 per hour (Max Pay rate).
Job Requirements
Required Skills / Qualifications:
- Bachelors Degree (BA/BS)
- Minimum of 2 years' experience as Operations Specialist
Preferred Skills / Qualifications:
- Good Excel skills and Tax experience
- Demonstrated PC skills.
- Ability to identify, escalate and resolve a problem.
- Ability to communicate professionally through effective verbal and written skills.
- Ability to manage time efficiently and effectively.
- Organizational skills and detail oriented.
- Ability to multi-task.
- Ability to work in a team environment.
- Ability to meet deadlines and work under pressure.
- Effectively utilize clients internal systems to support client servicing deliverables
- Computer literate - MS Suite of products - Excel, PowerPoint, Word
- Internet knowledge
- Acquire and maintain knowledge of Division goals and business objectives; perform activities that support these goals
- Acquire understanding of full scope of Division and how specific function impacts the firm
Additional Information:
- Upon offer of employment, the individual will be subject to a background check and a drug screen
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron's strategic partner, SDI) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
Aleron companies; Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, Viaduct, and Aleron's strategic partner, SDI are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis.
Salary : $22 - $0
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