Gaming PC Technician - Level I

Alexander PCs is a System Integrator located in Cary, IL. We are partnered with NVIDIA, Intel, AMD, ASUS, and other brands. We are also one of only 6 Corsair iCUE Certified System Builders in North America. We build Custom and Gaming Computers for clients throughout the United States and Canada.

We are seeking to hire an entry level "PC Technician - Level I" to perform a variety of job functions in a fun and creative environment. But an actual fun and creative environment where we build amazing machines and have fun, not a soulless, sterile cubicle in a stuffy office.

The primary function of the PC Technician - Level I is the assembly, programming and setup, and packaging of Desktop Gaming PCs. The bulk of your time will initially be spent setting up, quality testing, and packaging Gaming PCs, with the objective of developing you into a higher level technician who also builds the PCs. You may also be required to help assist clients with technical issues from time to time.

This is a role for a person who pays attention to the details, and strives for constant improvement. We have incredibly high, uncompromising standards for build quality and aesthetics at our organization and we are very much a premium brand in our industry.

Responsibilities

• Program and set up Desktop Gaming PCs
• Package PCs for shipment
• Troubleshoot technical issues with clients
• Assist with inventory management
• Communicate with other technicians
• Reports directly to the Production Manager

Skills

• Knowledge of Desktop PCs and components
• Interest in PCs and Gaming is a plus
• Attention to detail and problem solving
• Dealing with clients in a caring and cheerful manner when providing technical support

Schedule

• This position is a Monday through Friday role with a reasonably flexible schedule.
• You will have your own work area with the ability to personalize your space

We care much less about your previous experience than we care about your attitude and the way you interact with people. We are a small company and everyone needs to be willing to help with a variety of things day to day. If you're a "that's not in my job description" person, move on and don't apply here.

We experienced 260% year-over-year growth in 2021 and more than 100% year-over-year to date in 2022. In 2023 we moved to a new shop approximately 3X larger than our previous location, and we plan to continue our progress in 2024 and beyond. We’re interested in delivering results to our clients and solving problems, not assigning blame for them. Mistakes will be made - we’re all just people. The important thing is correcting them and taking care of our clients!

If you can bring a positive attitude and a willingness to be helpful, we will provide any training and encouragement you need. There will be massive opportunity for future growth for this position, and we are willing to develop people who want to grow with us.

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Paid time off

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus opportunities

Language:

• English (Required)

Ability to Commute:

• Cary, IL 60013 (Required)

Work Location: In person

Salary : $14 - $16