What are the responsibilities and job description for the Sr Manager, Sales Operations position at Algolia?
The Revenue Operations team works as a global strategic task force across various organizations within Algolia, including Sales, Marketing, and Business Development with the mission of amplifying the impact of all roles across GTM. We’re looking for a Sales Operations Manager to join our high impact, high visibility team in support of our Americas Revenue team. Do you have a knack for problem-solving? Are you a quick and tactical thinker? If this sounds like you, we’d love to work with you!
YOUR ROLE WILL CONSIST OF:
Act as a trusted advisor to the US-based Go To Market leadership team and proactively share regular KPI updates, actionable insights and recommendations for improvements. Lead team of analysts.
Strategy and Organization:
- Design Sales Territories to optimize coverage of our Ideal Customer Profile accounts and sales potential in the Americas. Implement them in our LeanData routing engine.
- Lead target setting process for pipeline and bookings for the Americas GTM teams
- Collaborate on compensation plans and SPIFs that support the Revenue strategy
- Participate in annual planning and monitor actuals versus plan KPIs throughout the year for your region, highlighting gaps or recommending revisions as necessary
- Support Forecast activities for your region
- Run and provide support for standard operating cadences such as pipeline councils, QBRs, all-hands, etc.
Productivity and Process improvement:
- Take a data-driven approach to identify gaps in our sales funnel
- Partner with cross-functional teams to streamline and improve every step of our Lead-To-Cash Process
- Identify, evaluate and implement new tools to improve the team efficiency globally
- Project manage ongoing initiatives that tie to process improvement and sales automation, working closely with our salesforce team and bridging the gap between business and technical requirements
YOU MIGHT BE A FIT IF YOU HAVE:
- 5 years of relevant work experience in Sales Operations, Strategy/Business Systems Consulting Management experience
- Track record of success partnering with sales leaders to drive sales performance and transformation initiatives
- Preference for applicants with technical and analytical backgrounds
- Proficiency in Salesforce and Excel
- Understanding of SaaS sales processes, SaaS metrics and CRM data model
- Ability to effectively prioritize, multitask, and perform well in a fast-paced, dynamic environment
- Extreme attention to detail and strong problem-solving skills
- Effective working both independently and in a team environment
- Strong presentation and communications skills
- Bachelor's degree required
- Preference for candidates with experience at our current stage and beyond (over 10,000 customers, $50-200M ARR range, high growth, lots of change and building internal infrastructure).
WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:
- GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.
- TRUST - Willingness to trust our co-workers and to take ownership.
- CANDOR - Ability to receive and give constructive feedback.
- CARE - Genuine care about other team members, our clients and the decisions we make in the company.
- HUMILITY - Aptitude for learning from others, putting ego aside.