What are the responsibilities and job description for the Team Growth Coordinator position at Alight?
Team Growth Coordinator
Reports to Global Team Builder Lead
Part time, Temporary | February 1, 2022 – March 31, 2022 | 10-15 hours/week
Hello Hello! So you’re interested in joining us? Welcome, we’re happy you’re here.
When you Join Alight, you’ll find…
A team with deep experience in co-designing solutions that create new value around the world. We know we need to always be better, and we believe in the power and abundance of everyday people, everywhere, to change the world with us.
A culture of radical accountability to our customers –as we help build a meaningful life for and with the displaced, we ask them what they want and then deliver on it.
If you are looking to be part of a living, breathing, ever-changing organization full of disrupters and doers, then read on!
We are proud to work on borderless teams. We hire great people from a wide variety of backgrounds and specifically encourage members of refugee, immigrant or other displaced communities to join us.
About the Team
Global Team Builders (GTBs) exist to unleash abundance in amazing people who want to help. For us, this means our staff, volunteers, incentive workers, candidates – every person within Alight. Our people are everything to us at Alight, each bringing their own unique set of gifts and talents. We believe that when they feel truly seen, cared for, and inspired, we are creating the conditions for them to be unleashed and unleash abundance in others.
Our purpose as a team is to bravely infuse this belief and culture into every touchpoint along the employment and volunteer journey at Alight. This team is responsible for bringing people into the organization, starting them off on the best foot, and cultivating borderless and inclusive teams all people can feel connection and belonging.
The Role
The Team Growth Coordinator will support the implementation of a series of learning & growth opportunities that have been curated for Alight’s management team, country program senior leaders, emerging talent globally, and US-Roving staff. With support from the GTB Lead, they will draft communications, coordinate sign-ups, manage follow-up communication, support learning opportunity implementation, and other administrative support to execute the learning programming.
Simply put, we aim to provide meaningful learning & growth opportunities that will help unleash leaders worldwide to foster belonging within their teams.
What you’ll work on
Building a shared organization takes time and intention. We will always be becoming Alight, which means your work will evolve as well. For now, here’s how you could anticipate spending your time:
Communications - 30%
- Draft communications for learning opportunity overview, sign-up/registration, and post session follow-up.
- Ensure communications are clear, concise, and relevant to each audience.
- Ensure communications are accessible; this may mean adapting communications to email, WhatsApp, or other social communication platforms.
- Manage follow-up communication with learning participants, ensure they have all of the information they need related to the opportunity,
- Interface with learning consultants as directed to facilitate the learning engagement
Coordination & Administration – 30%
- Maintain up to date lists of participants sign up and attendance
- Communicate scheduling and sign-up updates to GTB Lead
- Follow-up with staff/learners as needed
- Administer post-session follow up tools including surveys for feedback to participants and their managers
Session Implementation – 30%
- Join learning sessions when possible
- Troubleshoot IT and connection issues leading up to and during the session
- Ahead of the session, coordinate hot spots or other accommodations to ensure learners can participate
Other / General – 10%
- Establish and maintain resource bank to make learning materials / content accessible
- Other duties as assigned
The skills and experience we’re seeking
- Prefer 1 years in an administrative or coordination position
- Strong written and oral communication skills, with proven ability to communicate with diverse audiences with professionalism, warmth, and grace
- Experience managing multiple projects and prioritizing deadlines
- Strong interpersonal skills with some experience in multicultural environments.
- Passion for learning, growth, development, and organizational culture-building
- Interest in humanitarian or development work
- Familiarity with Excel and/or databases
- Customer service experience and a devotion to customer experience
- Attention to detail
- Curiosity and a natural problem solver – proactive to ask questions as well as dig in and do research to build knowledge, context, and discover new things
Alight
We are on a journey to build Alight, a new platform of amazing people and organizations providing lifesaving services and creating breakthrough solutions for and with the displaced. WeAreAlight.org
Alight is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status. Alight complies with all applicable laws governing nondiscrimination in employment.
