Business Manager

About AlignLife

Since 1999, it's been our mission to help every man woman and child to live a life of health and vitality. Our focus on health and wellness is not solely to make you healthy, but out driving passion to use health as a vehicle for individuals to experience greatness in life.

Greatness is defined by the individual. For the grandparent, being able to play with their grandkids; for the avid athlete, completing an IronMan competition; and for the business executive, being pain-free to maintain focus on an important project. Whatever greatness is to the individual, we want to help them obtain it

Overview of the Position

Support company operations by maintaining office systems and supervising staff.

Reporting Requirements

The Business Manager reports directly to the CEO.

Skills and Requirements

● Bachelor’s degree in business, marketing, or related field

● Minimum 3 Years Business Management experience

● Seeks Stability, Predictability and Consistency

● Excels within a Systems and in Controlled Environment

● Thrive when measured and like to Audit Processes

● Displays Leadership to Inspire and Mentor the Team

Key Performance Indicators

● NP New Patients Execute Marketing Calendar/Monitor Conv

● CVA$ Avg Income/Patient Payment Plans / Accounts Receivable

● PVA Patient Visit Avg Care plan compliance / Patient Education

● COL$ Total Collections % on Autopay / Accounts Receivable

● ESR Employee Satisfaction Set Expectations / Scorecard Review

Specific Responsibilities

In maintaining the primary responsibility as the Office Manager you must undertake

responsibilities including the following:

● Drive company profitability to meet Quarterly Revenue Goals.

● Conduct Quarterly Board meetings to establish clinic quarterly goals and develop

the Quarterly Strategic plan.

● Sets monthly KPI goals for all staff, holds the team accountable to the quarterly

strategic plan to meet those goals, provides weekly accountability to the KPI’s

and assists staff to ensure goals are met.

● Manage Clinic budget.

● Ensures franchise process is consistently followed by completing periodic audits

to identify training opportunities.

● Ensures adequate knowledge and application of operational franchise processes

by using the results of audits and suggestions of providers and staff to identify

training needs. Coordinates training on a weekly basis.

● Assist the corporate office in recruiting and onboarding of new employees. As

well as performance evaluations, maintain company office policies.

● Manage/supervise the team. Ensure all staff members have the tools, training,

support, and structure necessary to successfully serve patients and fulfill their job

details.

T245b

● Provide any necessary data to the corporate business to assist in office

bookkeeping, payroll, monitoring vacation schedules and overseeing bonus

programs.

● Overseeing the insurance and patient billing process to manage Accounts

Receivable.

● Maintain Customer Service Excellence and handle all elevated patient complaints

or billing concerns.

● Ensures all aspects of the facility are in working condition by coordinating with

vendors and the landlord for equipment and building upkeep and working with

owners to budget for necessary updates.

● Review and analyze reports; summarize information; identify trends to report to

the CEO a summary on each department (HR, training, marketing, billing) on a

bi-weekly basis.

● Attend trainings, seminars, conventions as directed by the company.

We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws

Job Type: Full-time

Pay: $48,000.00 - $54,000.00 per year

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Work Location: In person