MBH - Patient Financial Coordinator

This is where you change your story…

At Meadows Behavioral Health we understand that new directions to career advancing and improvement can be scary, but we are excited to offer you a possible new rewarding chapter with us! Come join us in transforming lives!

Who are we?

We have been the most trusted name in the industry and have been helping people for 40 years. Our approach is different and success stories of our patients prove that. We don’t have one size fits all treatment and there are no quick fixes.

Who are you?

Are you compassionate, innovative and have a passion to make an impact?  Are you looking to get your foot in the door with a company that will believe in your abilities and train you to advance? 75% of our current top-level executive staff are organic internal promotions from within.

We might be a perfect fit for you!

Job Summary:

The Patient Financial Coordinator works closely with the Department Head to establish and monitor payment terms for all patients being admitted to the facility.

Responsibilities: 

• Establishes payment terms for all patient accounts, adhering to approved guidelines
• Provides Financial contracts to patient or financially responsible party for signature prior to or upon admission.
• Collects payment(s) prior to or upon admission in accordance with established payment terms.
• Maintains reports regarding Patient financial status.
• Responds timely and accurately to all incoming correspondence and inquiries from payers, patients, and other appropriate parties. Initiates contact with patients, as necessary. Initiates recommendations and action plans for resolving accounts.
• Elevates issues, as appropriate, to the Supervisor. Meets daily and weekly productivity standards. Supports Company core values, policies, and procedures.

Qualifications

Education, Skill and Requirements:

• High School Diploma or equivalent.
• At least 2 years of work experience in Patient Accounts or Finance area.
• Knowledge of Managed Care processes.
• Ability to provide excellent service to internal and external customers.
• Ability to effectively listen, process received information, and express ideas both orally and in writing.
• Ability to initiate action, take personal responsibility, suggest improvements, and solve problems within scope of job without being asked.
• Ability to understand and comply with government, regulatory, and hospital rules.
• Ability to record, report, and maintain confidentiality of information and respond to requests for information. 
• Ability to get assigned work done in an acceptable manner, in the time allotted, with minimal prompting or reminders.
• Ability to maintain confidentiality of information, multi-task, coordinate projects and record/transcribe general and specific meeting minutes.
• Ability to work independently and collaboratively. Communicate with other staff to relay concerns and observations involving patient safety.
• Occasionally needed to work irregular hours or additional hours.

We are a Drug Free Company.  All positions are designated as “Safety Sensitive” positions and in light of our company mission, the Company does not employ medical marijuana cardholders. Following an offer of employment, and prior to reporting to work, all applicants will be required to submit to and pass a substance abuse screen.

Meadows Behavioral Health is an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status or any other factor protected by applicable federal, state or local laws. Meadows Behavioral Health provides reasonable accommodations to individuals with disabilities and if you need reasonable accommodation during any time of the employment process, please reach out to hr@meadowsbh.com.

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