Legal Operations Specialist

At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone.

AlixPartners has embraced a hybrid work model to provide flexibility and support our employees' work-life integration. Our hybrid model combines a mix of in-person at an AlixPartners office on Tuesday, Wednesday, & Thursday, and remote working options for Monday and Friday.

What you'll do

In this important role on AlixPartners' Legal-Compliance-Risk team, the person will provide operational and administrative support to the Legal team through implementing and maintaining projects and processes designed to increase efficiency and provide reporting and data analysis to support informed decision-making and identify ongoing opportunities for improvement. AlixPartners work environment is fast-paced, and this role will ensure the legal team is efficient, highly responsive to internal stakeholders, agile and well harmonized to achieve desired outcomes. This person should be passionate about driving process improvements, efficiencies, confidence, and accountability while working collaboratively throughout the firm and geographies. This person will partner with the Legal Operations Manager and team as the system matter experts on the Legal Team's contract management tool (Ironclad). This role will support colleagues in the US/UK as well as provide support to the firm's Chief Legal Officer (CLO) and other senior leaders within Legal. The position requires strong writing, organization, and communication skills, as well as excellent attention to detail and accuracy.

The Legal Operations Professional is in Southfield, MI, reporting to the Legal Operations Manager, and will be a member of our Global Engagement Team within the Legal team. Paid relocation is not available.

• Partner with the Legal Operations Manager to maintain and grow the firm's contract management tool (Ironclad) as well as train individuals across the firm from both client services as well as corporate services.
• Assist the Legal Operations Manager to define and drive strategic and operational initiatives with on-time and on-budget results.
• Assist the Legal Operations Manager in identifying and implementing new legal department tools to streamline new or existing practices, as well as managing design, rollout, and training for new systems. Support requirements gathering, design, testing, and change management for implementation of new legal technology solutions.
• Assist the Legal Operations Manager with budget matters and optimizing workflows within the legal department.
• Assist the Legal Operations Manager with analyzing legal department data to identify trends, patterns, and areas of potential process optimization and improvement.
• Assist with designing and generating reports, dashboards, and data visualizations to measure and evaluate legal department operations.
• Create knowledge-management and operational documentation such as user manuals, training materials, and process maps.
• Assist with onboarding and offboarding of legal team members.
• Promote legal knowledge management; manage a repository of company forms, agreements, and templates for accuracy and relevance.
• Support the CLO and other legal team members with ad hoc administrative tasks.
• Assist the Legal Team respond to requests on a timely basis, including uploading documents to the software tool and reviewing documents for compliance with the firm's standards.
• Respond quickly to requests for information, documents, policies, templates, instructions.
• Additional responsibilities as identified. This description is not designed to encompass a comprehensive listing of required activities, duties or responsibilities.

What you'll need

• An Associate's degree or higher highly preferred.
• 2 years of experience as a paralegal or other relevant business experience; clerical experience preferred.
• Experience with legal project operations and management in-house or at a law firm. Practical business experience and familiarity with consulting industry is a plus.
• Proficiency and willingness to work with technology related business tools is mandatory; the selected candidate will be expected to spend much of their time working with Contract Management Software (Ironclad), ticketing software (ServiceNow), Microsoft Word, Excel, PowerPoint, Smartsheet, and working/communicating via e-mail (Outlook) and Teams.
• Experience in implementing legal related technology systems or tools a plus.
• A demonstrated understanding of how to develop, implement, and enhance processes.
• High level of accuracy, attention to detail, and excellent proofreading skills.
• Excellent organizational, time management, and project management skills.
• Ability to work effectively independently and within a matrix, team-oriented environment; Ability to work as a business partner with variety of people across cultures and geographic locations, to deliver consistent and timely results.
• Flexible with a genuine curiosity and the ability to handle competing priorities in a dynamic, high-growth environment with a team-oriented mentality, humility, and a healthy sense of humor.
• Exceptional customer service and interpersonal skills. Possess characteristics such as common sense, teamwork, diligence, integrity, professionalism, high level of good judgment, strong sense of accountability, proactive in resolving issues.
• Ability to handle and protect confidential, sensitive information.
• Ability to communicate detailed and complex information to internal and external people, at all levels.
• Excellent written and verbal communication skills in English, including the ability to communicate detailed and complex information to others.
• Willingness to work outside of normal U.S. business hours, and in particular as unique projects/needs arise.
• Ability to work full time in an office and remote environment; physically able to sit/stand at a computer and work in front of a computer screen for significant portions of the workday.
• Must become familiar with, and promote and abide by, our Core Values as defined by the AlixPartners' Code of Conduct and foster an inclusive environment with people at all levels of an organization.
• Must be currently authorized to work in the United States. No VISAs available for this position.

The firm offers a comprehensive benefits program including health, vision, dental, disability, 401K, tuition reimbursement, identity theft protection, and mental wellness support. Employees will also receive a generous paid leave policy including vacation/personal time starting at 5.67 hours per pay period, sick time up to 80 hours annually, parental leave, and twelve holidays.

AlixPartners is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. AlixPartners is a proud Silver award-winning Veteran Friendly Employer.

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