What are the responsibilities and job description for the Administrative Assistant position at All American Water Restoration, Inc.?
Since 2007, All American Water Restoration, Inc. has provided expert water damage remediation and home remodeling services to our customers. Our company is in search of a self-directed and experienced Reconstruction Administrative Assistant to manage our day-to-day reconstruction administration.
Benefits:
- Position Training - plus opportunities for paid certification training
- Company Cell Phone for business purposes
- Paid Time Off and Holidays after 90 days
- Medical, Dental, Vision, and Life Insurance after 90 days
- SIMPLE IRA Account with 3% employer matching, vested immediately
Job Duties:
- Receive and schedule new restoration and remodeling projects, inputting customer and loss information in the customer database. Assign work from projects to technicians or vendors as needed.
- Review paperwork and electronic documentation submitted by project managers, ensure all necessary documentation has been submitted and is uploaded to customer database.
- Coordinate scheduling and communicate job progress with customer. Send electronic documents when required to customers and vendors. Provide excellent customer service. Conduct regular follow up and customer care phone calls. Document all communication in customer database.
- Coordinate with accounting team to ensure required insurance documentation is submitted. Coordinate with estimator to ensure required estimate and any changes are submitted. Coordinate with mitigation team when project is transitioning to reconstruction phase.
- Provide telephone and administrative support for office team.
- Any other duties as assigned.
Qualifications and Skills:
- Basic Construction/Restoration knowledge a plus.
- Knowledge of office management systems and procedures
- Excellent time management/organization skills and ability to multi-task and prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Must demonstrate professionalism and function independently with minimal supervision
- Ability to thrive in a fast-paced workplace
- High school diploma
- Must have a clean criminal background (no felony convictions).
- All American Water Restoration, Inc. is a Drug-Free Workplace.
Salary : $16 - $17
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