Intake Coordinator- Veterans & Military Encouraged

Banyan Treatment Centers is recruiting an Intake Coordinator to join our team in Milford, DE. 

Position Details:

• Schedule: Full-time, Sunday-Thursday (3-11:30 pm), Tuesday-Saturday (8-4:40 pm or 3-11:30 pm)
• Location: On-site presence required in Milford, DE 19963

Why Join Us?

Banyan Treatment Centers stands as a nationally recognized leader in addiction and mental health care, boasting a comprehensive continuum of care and holding the esteemed Joint Commission Accreditation (Gold Seal of Approval). From our inception, we've evolved into an authority and innovator in addiction care and mental health treatment, extending our services across 17 locations and providing Telehealth options throughout the United States.

Our collective mission is straightforward yet powerful: to liberate individuals from the shackles of addiction. With a team representing diverse backgrounds, many of whom have firsthand experience with addiction, we resonate with the very community we serve. Leveraging our expansive team of dedicated professionals and a well-established infrastructure, we deliver personalized treatment to support everyone who seeks our assistance.

The banyan tree flourishes when supported by others, thriving for centuries. At Banyan Treatment Centers, we foster an environment that promotes growth for both our clients and professionals alike. 

• Fast-paced, collaborative work environment with room for feedback and creative input.
• Weekly Pay-Cycle- pay day is every Friday!
• CPR Training
• Continuing Education Units for license renewal.
• Internal promotional opportunities
• Annual merit increases
• Employee Assistance and Referral Programs
• Comprehensive benefits for full-time employees:
  
  • • Medical, Vision and Dental Insurance
    • Whole and Term Life Insurance
    • Short and Long-term disability Insurance
    • 401(k) Benefit with Employer Match
    • Paid Time Off
    • 7 Paid Holidays, inclusive of a floating Holiday to use at your discretion. 

The Intake Coordinator plays a crucial role in overseeing and implementing various systems, with a primary focus on managing inquiry/intake calls, conducting client screenings, facilitating admissions, and coordinating with utilization reviewers and case managers. Additionally, they collaborate closely with admissions and facility staff to ensure a high level of client and community satisfaction.

Essential Functions:

• Regularly monitors SalesForce to identify pending admissions.
• Generates potential admission files in the EMR system.
• Uploads VOB, Pre-Admission Screening, demographic information, insurance details, and marketer/referral information in the EMR.
• Facilitates the collection of necessary consents, identifications, and financial documents required for patient admission.
• Converts Leads to Admits in SalesForce.
• Updates the whiteboard with travel information, projected bed availability, patient description, and contact numbers.
• Takes responsibility for intake processes.
• Approaches clients, family members, significant others, and visitors with a respectful and caring demeanor, conveying a sense of concern and warmth.
• Maintains updated competencies necessary for conducting client assessments.
• Assists in coordinating travel arrangements with BHT supervisors.

Qualifications:

• Associate's Degree OR meets experience preference. 
• 1-2 years of work experience in the field of substance abuse or mental health.

Preferences:

• Experience with KIPU and Salesforce.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.