Product Specialist

ALL INC
Village, IL Full Time
POSTED ON 1/2/2024 CLOSED ON 1/5/2024

What are the responsibilities and job description for the Product Specialist position at ALL INC?

Join Glenview Haus, a dynamic and innovative leader in the window and door space. We are seeking a talented and customer-focused Product Specialist to join our team. If you are passionate about products, possess excellent communication skills, and thrive in a collaborative environment, we want to hear from you.

If you are a product enthusiast with excellent communication skills and a desire to contribute to the success of a dynamic company, we invite you to apply for the Product Specialist position at Glenview Haus. Join us in our mission to provide innovative and high-quality solutions to our customers.

Why Choose BMD?

At BMD, we believe in fostering a vibrant and rewarding work environment and company culture where you’ll experience:

  • A great company with a solid reputation throughout our 80-year history.
  • Employee ownership culture guided by our Pillars of Success and mission & values.
  • Opportunity to have a positive impact on our processes and experience of our employee-owners.
  • Competitive salary and benefits package.
  • 401(k) with a company match, and Employee Stock Ownership Plans (ESOP).
  • Total Reward Package also includes incentive plan, medical, dental, vision, paid time off, paid holidays, tuition reimbursement, employee assistance program and more!

Position Summary: The Product Specialist plays a pivotal role in understanding, promoting, and supporting our products. This individual will serve as a subject matter expert, providing valuable insights to customers and internal teams. The ideal candidate will have a deep understanding of our product offerings and a passion for delivering exceptional customer experiences.

Key Responsibilities:

  • Product Knowledge
  • Customer Support
  • Sales Support
  • Training and Development
  • Market Research
  • Product Launches

Daily Responsibilities and Functions:

  • Gain a comprehensive understanding of our products and services.
  • Provide world-class service for our customers.
  • Provide detailed and accurate estimates promptly.
  • Assist customers through the full purchasing process.
  • Facilitate customer communication and sales.
  • Coordinate Internal communication regarding products and orders
  • Participate in ongoing product training.
  • Provide a friendly and professional environment where all employees can succeed.
  • Assist with other responsibilities and special projects as needed.

Qualifications:

  • Proven experience as a Product Specialist or similar role.
  • Strong product knowledge and a passion for staying informed about industry trends.
  • Excellent communication and presentation skills.
  • Customer-focused with the ability to understand and address customer needs.

Education and Experience:

  • Bachelor's degree in marketing, business, or a related field preferred.
  • Minimum of 2 years of experience in a product-focused role

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Opportunities for advancement
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Experience level:

  • 2 years

Schedule:

  • 8 hour shift
  • Monday to Friday

Application Question(s):

  • Please provide your direct email address and current phone number.

Education:

  • Bachelor's (Preferred)

Work Location: In person

Salary : $16 - $18

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