Customer Service Representative

All Service Glass
Lima, OH Full Time
POSTED ON 3/18/2024 CLOSED ON 4/1/2024

Job Posting for Customer Service Representative at All Service Glass

At All Service Quality Glass, our vision is to be a company that provides 100 percent satisfaction, no matter what.

At All Service Quality Glass, we like to say we are neighbors serving neighbors. The majority of our customers are the people you will run into at the grocery store or church. We never want our customers to have an experience where you are embarrassed to run into them.

Our mission is to create value and make a difference in every life we touch.
Our main service departments include:

  • Automotive
  • Residential
  • Shower
  • Replacement Windows
  • Commercial Glass
  • Steel DoorsRequirements:
  • Ability to keep up and succeed in a fast-paced working environment
  • Attention to detail
  • Positive attitude and ability to work as part of a teamPosition Responsibilities:
  • Communicate and coordinate appointments
  • Educate the customer on their glass needs
  • Turning customer inquiries and request for automotive glass replacement into scheduled appointments
  • Duties:
  • Schedule auto glass repairs and replacements
  • Ordering Glass
  • Interacting with customers, insurance carriers, and agencies
  • Processing insurance billing
  • Inventory and more
  • A professional, confident phone manner with attention to detail
  • Ability to work independently in a fast-paced setting

Job Type: Full-time

Pay: $12.00 - $15.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 3 years (Preferred)

Work Location: In person

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Salary.com Estimation for Customer Service Representative in Lima, OH
$33,088 to $41,468
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