What are the responsibilities and job description for the Manager position at Allen Americans Professional Hockey Club?
The Manager, New Business is responsible for selling tickets for the Allen Americans with a heavy focus on group sales. Client relationships and leads will be derived from face-to-face meetings, video meetings, phone calls, emails, and attending networking events.
This position will receive top-notch sales training, career development, and mentorship.
Duties and Responsibilities
- Generate revenue through the sale of group tickets, season tickets, and premium seating areas.
- Set meetings for the purpose of closing new business.
- Hit a predetermined number of outbound touch points per day.
- Represent the organization at in-house and off-site events promoting sales (Season Ticket Member events, watch parties, postgame parties, etc.)
- Work games, nights, weekends, and holidays as assigned (running sales booths, visiting clients, operating promotions, etc.)
- Handle incoming calls from sales prospects, processing ticket orders in a timely and efficient manner.
- Provide first-class customer service to generate new clients and sales revenue, as well as repeat business and referrals.
- Ensure timely collection of payments, monitor ticket fulfillment, and keep detailed records on purchase history.
- Maintain and submit accurate daily, weekly, and monthly reports on sales activity.
- Other duties as assigned.
Last updated : 2024-05-22
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