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CSR - Wire Desk

Alliance Bank Central Texas
Waco, TX Full Time
POSTED ON 5/14/2024 CLOSED ON 6/7/2024

Job Posting for CSR - Wire Desk at Alliance Bank Central Texas

Alliance Bank Central Texas is currently hiring for the following Full-Time position located in Waco, Texas:


Operations Center - Wire Transfers Department

Customer Service Representative - Wire Desk

Applicants should be able to complete the following duties in a competent and reliable manner:

  • Process incoming and outgoing wires, including international wires
  • Experience with MS Office, Excel Spreadsheets
  • Understanding of policies and procedures (BSA,OFAC)
  • Review and process remote check deposit transactions (CCX)
  • Manage internet and email inquiries
  • Daily/Month-end reconcilement of GL/DDA Accounts
  • Create reconcilement reports for Controller
  • Filing and scanning
  • Able to provide back-up response in a Customer Service team environment
  • Answer and direct incoming telephone calls


Requirements for this position:

Previous Wire Desk experience

Previous Customer Service experience

Team Player with good intradepartmental communication skills that can also work independently

Able to adapt to new technology, changes in policies and procedures

Understanding of importance of deadlines, practices good time-management

Able to work under pressure and under reduced timelines

Detail orientated, well organized

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Estimate Salary for CSR - Wire Desk in Waco, TX
$35,776 (Medium)
$31,363 (25th)
$40,189 (75th)
For Employer
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