What are the responsibilities and job description for the Senior Patient Coordinator position at Alliance HealthCare Services?
About Us
Welcome to Akumin! As a leading provider of radiology and oncology services in the United States, we are dedicated to improving the diagnosis and treatment of patients through the use of advanced technology and expert clinical and operational knowledge. Our network of owned and operated imaging locations offers a range of outpatient diagnostic procedures, including MRI, CT, PET, and more. In addition, we provide a full suite of diagnostic imaging and cancer care services, including radiation therapy, to over 1,000 hospitals and health systems across 48 states. Our goal is to make healthcare more efficient and effective for both patients and providers. Thank you for considering a career with us!Benefits Offered Depending on Eligibility: • Medical, Prescription, Dental & Vision• Savings and Spending Accounts: HSA & FSA• Company Paid Life Insurance, AD&D and Disability• Supplemental Life Insurance and AD&D• Employee Assistant Program• Retirement Plan and Company Match• Paid Time Off: Vacation, Sick, & Holiday• Additional Voluntary Benefits!
Job Responsibilities
Fulltime benefited position working Tue, Weds & Thursday 7:00am-7:30pm
The Senior Patient Coordinator performs a variety of administrative tasks to support the operations of multiple units within an assigned team. Acts as a liaison among Team Members, Quality staff and Operations management. Performs Patient Coordinator duties as required to ensure coverage for scanning schedules.
Specific duties include, but are not limited to:
- Assists Technologist transporting patients to and from the unit, assists patients on and off the scan table; preliminary positioning for exams; ensures patient comfort during exams.
- Assists technologist with paperwork as directed and then sorts and prepares patient images and paperwork for technologist review before submitting to customer. Assists Technologist with the networking set-up and transmission of work list and images to customer accounts.
- Monitors and orders supplies, cleans unit, assists in preparing for transport on a daily basis.
- As needed, works with manager on updating customer specific patient reports and PLE Data Entry Projects including, but not limited to:
- Bad Address Reports
- AAR Unknowns
- Keyed-in Physicians
- Able to provide training, coaching and support to Patient Coordinators in the field when needed.
- Monitors Account Profile Binders and Maintenance Binders on coaches and ensures current and complete.
- Working with compliance to monitor annual postings and quarterly checklists.
- Tracks ACT module completion and provides reminders to Team Members.
- Works to obtain CPR trainer status and provides classes for other Team Members.
Position Requirements
- High School Diploma or equivalent experience required.
- CPR Certification required.
- As applicable, valid state driver’s license required.
- 3 years previous healthcare experience required.
- Working knowledge of Joint Commission compliance requirements required.
- Knowledge and understanding of general anatomy and medical terminology.
- Strong customer service skills.
- Organizational and multi-tasking skills.
- Basic knowledge of computer applications and programs.
- Ability to work at several locations
- Local travel may be required.
Physical Requirements:
- The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease.
- More than 50% of the time:
- Sit, stand, walk.
- Repetitive movement of hands, arms and legs.
- See, speak and hear to be able to communicate with patients.
- Less than 50% of the time:
- Stoop, kneel or crawl.
- Climb and balance.
- Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam).
Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.