District Supervisor

Our national multi-family management company seeks a District Manager with a "Whatever it Takes" attitude to oversee the overall management of the property, including but not limited to all financial and accounting aspects.

JOB SUMMARY

Responsible for overall fiscal accountability, marketing development, personnel and physical plant management of 1 to 3 residential properties. Also acts as management representative in

dealings with various property owners.

REPORTS TO: Area Vice President

SUPERVISES: Property Managers and oversees staff management of assigned portfolio.

REQUIRED EDUCATION AND TRAINING

DEGREES AND DIPLOMAS

• High School Diploma or equivalent
• Some college-level education preferred

ESSENTIAL FUNCTIONS:

MAJOR FUNCTIONS AND STEPS (IF APPLICABLE) TO PERFORMING THESE FUNCTIONS IN THIS

JOB ARE LISTED BELOW IN ORDER OF IMPORTANCE.

1. Fiscal accountability for portfolio performance (Approximately 30% of job)

a. Develop and implement property budgets (i.e., analyze historical operating data; monitor market indications including absorption rates, housing starts, new job, etc., review historical leasing and occupancy trends; identify resources available and set realistic performance goals, etc)

b. Monitor property expenses on a monthly basis. Account for monthly budget variances and implement new strategies when required. Suggest budget adjustments related to objectives and goals.

c. Monitor asset maintenance issues and recommend capital improvements to maintain property market positions. Handle all major purchase approvals.

d. Monitor time sheet reporting with specific attention to overtime hours.

e. Monitor for compliance as it applies to any affordable housing programs.

2. Personnel Management (Approximately 25% of job)

a. Use effective techniques to screen, hire, orient and train new management personnel with established company guidelines.

b. Assist Property Managers in recruiting, interviewing and training all property staff positions.

c. Oversee, implement or participate in on-going staff training, coating, counseling and guidance. Monitor management and staff performance, motivation, and cross-training. Develop employees through performance feedback and challenges. Ensure dedication, diligence, conscientiousness, etc. Delegate responsibilities and special projects to managers as necessary.

d. Document employee performance properly and take necessary action on a timely basis. Correct employees promptly rather than allowing poor performance to continue.

e. Promote staff harmony through support, effective leadership and positive example.

f. Ensure all corporate responsibilities and on-site administrative functions pertaining to personnel are timely (i.e., performance evaluations, transfers, promotions, time sheets, bonuses, etc.)

g. Ensure consistent on-site management and staff compliance with company policies, procedures and industry regulations (i.e., Fair Housing, OSHA, Safety, etc.)

3. Develop, implement and monitoring of marketing and action plans (Approximately 25% of job)

a. Regularly monitor market trends and portfolio competition.

b. Monitor and manage the portfolio rent rolls to maximize income.

c. Along with Property Managers, develop and monitor an active renewal program.

d. Monitor all leasing personnel and activity in portfolio to ensure top performance.

e. Develop and assist Property Managers with marketing plans.

f. Pinpoint needs, develop strategies and assistance as needed.

4. External and internal client/customer relations (Approximately 20% of job)

a. Coordinate property owner’s desires with responsible management techniques.

b. Handle and resolve current/former resident situations through established company guidelines and practices on a timely basis.

c. Handle and resolve vendor or contractor situation on a timely basis

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete, nor permanent and it may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.

TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS

• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM)
• Certified Occupancy Specialist (COS) preferred.
• Tax Credit Specialist (TCS) preferred.
• Fair Housing and TDHCA training preferred
• Active/participatory apartment association membership preferred