What are the responsibilities and job description for the Home Care Services Liaison position at Allina Health System?
Department: 78008776 Care Navigation
Shift: Day (United States of America)
Hours: 40
Contract:
Weekend Rotation:
Job Profile Summary: Responsible for acceptance and evaluation of referrals for Allina Home Care Services programs including Hospice, Palliative Care and Home Health within Allina facilities and any other community based facilities as assigned. Facilitates patient transitions from acute care, non-Allina or other community based facilities to the most clinically appropriate Home Care Services. Liaison will assess and assist patient , family and other caregivers to identify any/all patient post-acute services needs that can be provided by Allina Home Care Services or other community based services as warranted.
Job Description:
Principle Responsibilities
Job Requirements
Leadership Capabilities
Functional Competencies
Physical Demands
Light Work:
Lifting weight Up to 20 lbs. occasionally, Up to 10 lbs. frequently
Additional Job Description:
Shift: Day (United States of America)
Hours: 40
Contract:
Weekend Rotation:
Job Profile Summary: Responsible for acceptance and evaluation of referrals for Allina Home Care Services programs including Hospice, Palliative Care and Home Health within Allina facilities and any other community based facilities as assigned. Facilitates patient transitions from acute care, non-Allina or other community based facilities to the most clinically appropriate Home Care Services. Liaison will assess and assist patient , family and other caregivers to identify any/all patient post-acute services needs that can be provided by Allina Home Care Services or other community based services as warranted.
Job Description:
Principle Responsibilities
-
Care Coordination
- Visits acute care patient at bedside upon referral to explain referred Home Care services.
- Completes referral documentation including admission forms.
- Communicates with patients/caregivers/physicians for informed decision-making to access most appropriate post-acute care.
- Advises regarding insured/Medicare/Medicaid or private insurance coverage availability.
- Provider Coordination
- Coordinates with clinical programs and facilities to facilitate smooth admission processes.
- Ensures physician orders, labs, and other patient documentation to validate referral and initiate service is obtained.
- Facilitates communications with referring facilities, primary or attending physicians and clinical program staff.
- Communication and Education
- Provides in-service education and information to physicians and community facilities regarding Home Care Services.
- Participates in in-service, skill and competency development, and other appropriate education to maintain clinical knowledge and skills.
- Quality and Process Improvement
- Participates in process improvement efforts to achieve the most efficient and effective patient care transitions.
- Assists in data collection and quality, safety, and customer service improvement initiatives.
- Other duties as assigned.
Job Requirements
- Bachelor's degree BSN preferred (RN/PT/OT/SLP/LSW accepted) with valid clinical license for discipline preferred
- 2 to 5 years in Care Management, utilization, care coordination or discharge planning required
Leadership Capabilities
-
See the Big Picture: Know where we are going as an organization. Use sound judgement and critical thinking to make good decisions that support our mission.
- I know where Allina is going and how my role fits into this picture
- I capture important lessons and share them to foster innovation
- I am good at anticipating the implications of my decisions
- I understand and apply the disciplines of continuous improvement
Inspire Greatness: Inspire others by connecting their purpose to the broader mission. Lead others through change and celebrate success.- I help my team connect to the broader mission
- I see and fulfill my role in motivating the team around me
- I celebrate success and help my partners see what is possible with change
- I call out and address unexpected roadblocks or problems
Foster Learning and Growth: Role model growth, ongoing development and self-care. Empower, coach and encourage others to be at their best selves.- I role-model self-care and ongoing development
- I share my knowledge and coach others to foster growth and success
- I demonstrate enthusiasm for learning
- I candidly advocate for the resources I need
- I support my colleagues in their development and growth
Deliver Excellence: Set and align clear goals, measure results, and continually improve safety, quality, experience, and innovation.- I take ownership of outcomes and fulfillment of goals
- I facilitate adjustments to assure positive results
- I work with a sense of urgency, concern and determination
- I use well-grounded approaches to create sustainable solutions repeatedly
- I engage and foster improvements to impact safety, quality, and efficiency
Succeed Together:Connect with others authentically. Recognize the value of each individual and seek diverse points of view. Collaborate to succeed together.- I consider how decisions might impact my colleagues
- I am generous in my commitment to supporting the needs of my partners
- I respect others’ opinions, praise good work and encourage all team members to be involved
- I seek common ground and work to create mutually beneficial outcomes
Functional Competencies
- Company Knowledge: Understands the role of the function and how it fits into meeting the goals of the division.
- Collaboration: Reinforces partnerships internally and externally that could lead to growth opportunities for the organization.
- Functional Knowledge: Expertise in his/her discipline and understands these concepts in other disciplines.
- Communication Skills: Communicates at a high level and is able to negotiate on a broad spectrum of matters.
Physical Demands
Light Work:
Lifting weight Up to 20 lbs. occasionally, Up to 10 lbs. frequently
Additional Job Description:
Business Development Liaison - Private Pay
Home Health Care, Inc. -
Mankato, MN
Health Care Liaison
Laura Baker Services Association -
Northfield, MN
Advance Care Planning Liaison
Fairview Health Services -
Edina, MN
