What are the responsibilities and job description for the Revenue Operations Associate position at Alloy.ai?
About Alloy.ai
At Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.
Alloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another.
We encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.
About the Role
Alloy.ai is an operationally-driven company - we believe that doing things well internally will ultimately have an important impact on our future success. We are scrappy and hands-on at heart, but we know how to find the right balance and put on the scaling hat when needed.
In this role, you will be a critical part of our Operations team supporting our Go To Market teams first and other company-wide initiatives that arise. You will maintain, and enhance our systems, level-up our reporting, drive actionable change throughout the business, and support ad-hoc projects as they come up. You will help drive revenue across our business on a daily basis.
About You
You’re known as a high-impact self-starter who takes initiative to move projects forward and can operate independently when given direction.
You enjoy working with tools and getting the most out of them whether that means improving the back-end, managing dashboards & reporting, or optimizing usability. You get excited about exploring new platforms that can help us scale our work.
You have scrappy instincts and good judgment. When faced with a new problem, your gut says to get your hands dirty and get it done, but you also know when to step back and re-evaluate.
You know that it takes a village to grow a business so no task is beneath you and you get excited by a variety of projects from troubleshooting a field in Salesforce to helping to plan a GTM team quarterly business get together.
You want a career in operations, sales, marketing or client services and want to dig in on how to build elegant, robust processes, and scalable systems for a fast-growing, continuously changing company.
You thrive in a small team where you can make a big impact. You are confident in your toolkit and experience, and you also love to pick up new skills and knowledge.
You work collaboratively across disciplines to meet your objectives. When you know a better way, you voice your opinion.
\n- Help define and maintain the full marketing to sales funnel process, data, systems and workflows.
- Own the Sales & Marketing system stack and roadmap, including Salesforce, Outreach, ZoomInfo, LinkedIn Sales Navigator, Zendesk and more while always keeping an eye out for what’s the next best thing.
- Support GTM team members, specifically Account Executives, on revenue processes becoming the go to resource for enablement of new team members and on-going support.
- Support and drive ad-hoc projects for everything from figuring out how to best import and manage conference leads to finding team building activities for an in-person get together.
- Drive data cleanliness initiatives and support reporting needs for Executive & GTM teams including monthly revenue dashboards and Quarterly Business Reviews.
- Turn quantitative analysis and qualitative feedback into actionable insights across the business to improve our processes and strategy.
- Collaborate cross-functionally on broader company initiatives.
- 2 years of relevant experience in sales operations, marketing, client solutions and/or operations teams.
- Salesforce system admin experience.
- Experience with configuring and using sales technologies (e.g. Gong, LinkedIn Sales Navigator, Outreach).
- Highly motivated, self-directed, team player that can be a jack-of-all-trades.
- Comfort with ambiguity, a positive attitude, and a drive to manage projects to completion.
- Comfort with numbers and analysis with a desire to build on analytical skills.
- Exceptional written and oral communication skills.
- High standards of accuracy and strong attention to detail with a drive to get things right.
- Ability to work cross-functionally in a fast paced and dynamic environment
- Substantial equity package
- Flexible time off policy
- Genuine and welcoming teammates
- Comprehensive health coverage
- Monthly team events
- Paid parental leave