Insurance Customer Service Representative

Insurance Customer Service Representative

Allstate Insurance - VK Agency is looking to add a full-time CSR to our Team.

Benefits

• Competitive salary with uncapped earning potential through commission, allowing you to take control of your income.
• Extensive and thorough paid training to equip you with the skills and knowledge necessary to excel in your role.
• Generous paid time off and holidays, ensuring a healthy work-life balance.
• Clear opportunities for career advancement, providing a clear path for growth within our organization.
• A balanced schedule with no weekend work, allows you to enjoy quality time outside of work.

Requirements:

• Property & Casualty Insurance Licensed (preferred)
• English/Spanish Bilingual (helpful)
• A minimum of 1 year of experience in customer service and sales, demonstrating your ability to connect with customers.
• Willingness to obtain or possession of a property and casualty license, showcasing your commitment to personal and professional growth.
• Excellent communication and interpersonal skills to build strong relationships with customers.
• Prior experience in the insurance industry is highly preferred, as it provides a solid foundation for success.

Responsibilities:

• Maintain and update customer accounts, ensuring accurate and up-to-date information.
• Identify opportunities for cross-selling additional products and services to enhance customer satisfaction.
• Nurture relationships with customers to foster high client retention and loyalty.
• Consistently deliver exceptional customer service, going above and beyond to meet customer needs.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• On-the-job training
• Paid time off
• Professional development assistance

Experience level:

• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• Insurance: 1 year (Preferred)

Ability to Commute:

• Schiller Park, IL (Required)

Ability to Relocate:

• Schiller Park, IL: Relocate before starting work (Required)

Work Location: In person