What are the responsibilities and job description for the CLP Consumer Advocacy Team position at Ally Financial?
This position reviews and completes the fulfillment of tasks within policy and procedure and requires the identification and escalation of potential risks within each process. Job functions may include the investigation of payment history, reviewing accounts for repossession approval, and partnership with the multiple lines of business to resolve consumer issues. You will utilize strong organizational, data entry, analysis skills and the ability to escalate identified risks in your area of responsibility. This position may require the agent to be on call or work from home during building outages, catastrophic weather conditions, and business emergencies.
