What are the responsibilities and job description for the Customer Solutions Rep - Collector (Starting October 31, 2022) Jacksonville, FL position at Ally Financial?
*Training Class Starts Monday, October 31st*
Schedule
- 8am - 5pm Monday through Friday
- 12pm - 9pm once per week
- 8am - 12pm one Saturday per month
If you are skilled at customer service and love to help people find solutions, this may be a great fit for you! You'll be helping our customers while working in a fun team environment. You'll leave at the end of the day feeling like you made a difference. As an Ally team member, you'll be contacting Ally auto loan customers to remind them about late or missed payments, getting the facts about the reasons for delinquency and helping customers bring their accounts current by negotiating payment arrangements. We offer the respected history of a great brand and excellent benefits. The team receives extensive training with an emphasis on compliance, and negotiating and selling skills to ensure collection routines are consistent and based on industry best practices.
