Job Description: Specialist, Payroll Services
Department: Payroll
Reports To: Payroll Manager
Recruitment Type: External/Internal
Employment Type: Part-Time Support Staff
Work Schedule: Hourly, 10-20 Hours per Week. Front Week Heavy
SUMMARY
Processing of payroll & tax administration, time & attendance, and human resource support for small to medium size businesses.
ESSENTIAL FUNCTIONS
- Prepares and submits payroll on a weekly, bi-weekly, semi-monthly, or monthly basis per client.
- Monitor deductions such as child support, garnishments, worker’s compensation.
- Responsible for payments and associated reporting to municipalities at the local, state, and federal levels.
- Assists with and submits documentation for services related to advanced scheduling, points, and incident management.
- Works collaboratively with the Ally Payroll team to complete daily tasks.
- Provides verbal or written responses to clients in a friendly, prompt manner.
- Anticipates and meets all customer needs accurately, professionally, and with a commitment to customer satisfaction.
- Assists Payroll Analyst with the completion of daily verification of personnel changes for completeness, takes initiative to identify problems and works with Human Resources to correct errors and/or secure missing information.
- Demonstrates sound understanding of all payroll processes by supporting the Ally Payroll team with production of payrolls during critical or peak periods.
- Performs other duties as assigned.
REQUIRED QUALIFICATIONS
EDUCATION AND EXPERIENCE/TRAINING
- Associate degree
- Significant related experience may substitute for education
- Minimum of 3 years progressively responsible payroll experience
- Demonstrated experience in processing payroll transactions to general ledger
- Demonstrated experience making sound decisions that affect a work unit or team
- Demonstrated experience in a role requiring diverse problem-solving methods in a variety of situations
KNOWLEDGE, SKILLS, and ABILITIES
- Critical thinker with ability to identify and implement efficiencies within daily operations
- Possess strong organizational and time-management skills
- Possess excellent written, verbal, and interpersonal communication skills
- Ability to foster a team environment and work collaboratively
- Ability to research and analyze issues and develop solutions
- Ability to work accurately with great attention to detail
- Possess excellent customer service skills and proven ability to develop and sustain productive customer relationships
- Possess working knowledge of payroll and state retirement systems’ theories, concepts and practices with the ability to use in complex, difficult and/or unprecedented situations
- Demonstrated intermediate proficiency with the Microsoft or equivalent software
- Ability to handle subject matters requiring privacy and sensitivity confidentially and discreetly
- Ability to collaborate, persuade, gain cooperation and acceptance of ideas on significant projects
- Ability to develop and maintain relationships with key contacts to enhance workflow and quality
- Ability to effectively accept direction from multiple levels of the management team
- Ability to effectively complete work assignments independently
- Possess sensitivity to appropriately respond to the needs of a diverse population
COMPETENCIES
CRITICAL COMPETENCIES
· Service Focus
· Adaptability
· Quality of Work
VERY IMPORTANT COMPETENCIES
· Communication
· Time Utilization
IMPORTANT COMPETENCIES
· Collaboration
· Continuous Improvement
PREFERRED QUALIFICATIONS
EDUCATION AND EXPERIENCE/TRAINING
· Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) credential
· Bachelor’s degree in Finance, Accounting or Business
· Payroll experience in an academic environment or multi-state organization
· Experience in payroll-related state retirement reporting
Affirmative Action Statement: Ally Payroll is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Ally Payroll is an equal employment/educational opportunity institution.
Job Type: Part-time
Pay: $12.00 - $18.00 per hour
Physical setting:
Supplemental pay types:
Ability to commute/relocate:
- Knoxville, TN 37919: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Payroll management: 1 year (Required)
Work Location: One location