About the Company:
Ally Waste is a fast-growing, nationally recognized premium valet trash and recycling provider with over 10 years of experience in the industry. Driven by its core values of family, integrity, grit, elevate, and no-jerks, Ally Waste provides some of the highest quality service around. With industry-leading technology, Ally Waste partners with property managers to provide residents with an elevated living experience.
Ally Waste's team consists of a winning combination of knowledgeable individuals, passionate workers, and dedicated representatives. If you're looking for your next challenge alongside an awesome team, look no further.
Job Description:
District Managers are responsible for managing the total service delivery for up to 20 apartment communities and providing direction and oversight for 15-25 Service Valets within the assigned district. District Managers ensure client satisfaction through ongoing client engagement and oversight of a part-time workforce responsible for service delivery on assigned properties.
Responsibilities/Duties:
Daily Operations
- Responsible for managing the total service delivery for up to 20 apartment communities and providing direction and oversight for approximately 15-25 part-time Service Valets within the assigned district
- Responsible for recruiting, hiring and on-boarding Service Valets
- Provide on-call support to service valets and communities in the morning, tentatively around 8:30am-12:30pm and in the evening from approximately 7pm-11pm, depending on needs
- Responsible for ensuring daily/nightly completion of resident door step trash/recycle pick-up for assigned properties
- Inspect properties regularly for resident and Service Valet compliance
Customer Retention
- Makes informed decisions with consideration of customer/associate impact. Takes initiative and applies critical thinking skills to forecast/solve problems and drive results. Ensures maximum quality of service
- Create and maintain cooperative working relationships and frequent communication with property staff through daily site visits and immediate response to questions and concerns
Organizational Activities
- Comply with, promote and train on all safety policies and procedures. Report all safety incidents in a thorough and timely manner
- Ensure daily delivery of Valet Reports to designated property staff members
- Keep timely/accurate customer, associate and operational records
- Discusses associate's development needs and subsequently facilitates appropriate support, coaching and/or training opportunities
Service/Support
- New community launches, including container distributions
- Driving to inventory warehouse when needed for supplies (Personal Protective Equipment, Containers, Brochures, etc.)
- Drive to properties within assigned district/region up to 50% of the work day
We offer a work truck, benefits, and competitive pay with the ability to grow quickly! Salary varies based on experience, and amount of properties you successfully manage.
I look forward to hearing from you and having you on the team!
Salary: $40,000 - $50,000 per year
Perks and Benefits:
- Health insurance (medical, dental, life, vision, disability, and pet)
- 401(k)
- PTO
- Company vehicle and gas card
Shift and schedule:
- Sunday through Thursday
- Split schedule
- Morning: 8:30 AM - 12:30 PM
- Evening: 7:00 PM - 11:00 PM