Banquet Server

Job Title: Banquet Food Server 

Department: Banquets 

Supervision Exercised: None 

Supervision Received: Banquet Manager, Banquet Captain, F&B Manager, Assistant F&B Manager, and Director of F&B

JOB SUMMARY Responsible for ensuring that excellent guest service is provided and carrying out daily duties. 

Serves meals at Banquet events in the hotel by performing the following duties to ensure that food and beverages are served promptly and the room is presentable. 

JOB DUTIES 

Provide exceptional guest service and carries out daily duties in accordance with Standards 

• Prepare rooms and tables for breakfast, lunch, or dinner and rooms are set (table, linen, silverware, glassware, food area) Standards. 

• Assists the Banquet Captain, Food & Beverage Manager, Director of F&B and/or Executive Chef with any preparation needs 

• Serves guest breakfast, lunch or dinner as required 

• Make sure the soup ladles, tossed salads, portions pies and desserts, coffee is brewed and performs other services as determined by functions size and guest requirements.  Assists the Food and Beverage Manager with supervising banquets and functions within the hotel. 

• Oversee all dining room service. Ensure that the set-up of the banquet function is completed in a timely manner and team members are assigned to their designated areas. 

• Ensures that meeting rooms are clean and maintained. 

• Trains new employees in service, banquet, and guest service skills 

• Take responsibility for the well-being of the department, including food and labor costs 

• Maintain interdepartmental relations with the kitchen, sales, and housekeeping departments ensuring all requirements are met. 

• Consults with the Food and Beverage Manager, Executive Chef and/or Director of Food and Beverage on items such as serving arrangements and additional employees and equipment needed so that the pertinent information is relayed about service, hotel activities, and performance for excellence standards. 

• Supervise and assist in the cleaning and resetting of banquet room(s); supervise and perform all assigned side work including replenishing condiments and restocking banquet shelves with supplies. 

• Greet, host and respond to requests in a friendly and courteous manner 

MINIMUM REQUIREMENTS 

High school graduate or equivalent 

• Ability to write routine reports and correspondence 

• Complete knowledge of food and beverage preparations, service standards, and service etiquette 

• Knowledge of the appropriate table settings and flatware 

 Ability to read, speak, listen, and comprehend the English language in order to communicate effectively to team members, understand reports and related correspondence, and accurately perform all essential job functions 

• Ability to comprehend and apply written product-labeling instructions to enable the safe application of products and processes within the hotel 

• Ability to remember, recite, and promote the variety of menu items 

• Ability to perform essential functions in outside conditions while being exposed to the elements 

• Ability to adjust quickly to changing conditions in the restaurant, room service and banquet functions 

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited principles exist 

• Ability to interpret a variety of instructions furnished in written, oral diagram, or schedule form Alcohol Awareness Certificate 

To apply:  Please visit our website at www.hriproperties.com. 

Once you are on our website's home page, please follow the instructions below to apply for any of our available positions: 

1. Click on the "Careers" link at the bottom of the home page. 

2. Click the "Search Career Opportunities" link. 

3. In the search bar, type in your location. 

4. Click on the link for the position that you are interested in applying for. 

5. Follow the instructions for completing the online application All positions require service-minded team players with personable, enthusiastic and outgoing personalities. 

We offer many benefits for full-time employees such as medical, dental, life insurance, 401K, paid time off, discounted hotel stays and more. 

Pre-employment background screening is required as a condition of employment. EOE/M/F/Vet/Disabled