Hotel Guest Service Representative

Do you want to work for a great company with competitive benefits and pay? The Aloft Seattle Sea-Tac Airport is looking to hire a Guest Service Representative. If you think you'd be a great addition to our team, please apply via our website: https://bmihospitality.applicantpro.com/jobs/3026640

Benefits:

• Competitive performance bonuses - potential for up to $425 monthly
• Employee discounts at Marriott Hotels worldwide
• Referral bonus program - $200/referred employee after 30 days of employment, some restrictions apply
• SeaTac Sick Pay
• Free parking

Job Description:

• Greets and completes standard check-in procedures for arriving guests daily, using both manual and computerized methods ensuring guest satisfaction
• Courteously answers inquiries and accepts reservations, in person, through email and telephone calls, and help guests with directions and area activities
• Controls and records financial transactions a front desk
• Maintains good customer relations by staying informed of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone
• Maintains a friendly, cheerful, and courteous demeanor at all times
• Performs other duties as assigned, requested, or deemed necessary by management
• Contributes and maintains established information and communication sources such as department and front desk log books to enhance department communications and operations
• Aids other associates and departments to contribute to the best overall performance of the department and the hotel
• Ensure safety by following the safety and sanitation procedures and reporting suspicious activity to management

Preferred Skills:

• Strong Computer skills, including Microsoft Office
• Ability to type 40 wpm
• Able to learn new web applications
• Previous customer service experience preferred
• Strong work ethic
• Able to stand for extended periods of time
• Able to lift up-to 20 lbs.
• Must be able to work weekends and holidays

Please apply via our website: https://bmihospitality.applicantpro.com/jobs/3026640

Job Type: Part-time

Pay: From $20.00 per hour

Benefits:

• Employee discount
• Free parking
• Paid time off
• Referral program

Schedule:

• 8 hour shift

Work setting:

• In-person

Work Location: In person

Salary : $20