What are the responsibilities and job description for the Operations Manager position at Alpha Personal Care, LLC/ Freeman Residential...?
ALPHA PERSONAL CARE, LLC OPERATION MANAGER
JOB DESCRIPTION
COMPANY DESCRIPTION
Alpha Personal Care, LLC, is a for profit organization that provides comprehensive personal care, support, and services for individuals with developmental disabilities in home and at our facilities. We are committed to helping our individuals maximize their highest potential in life by cultivating the hidden potential in every person.
JOB DESCRIPTION
Alpha Personal Care, LLC is seeking a committed and dynamic Operations Manager to oversee daily life of our individuals and help lead, maintain, and increase the efficiency of the organization.
JOB SUMMARY
The Operations Manager will be responsible for supervision of Management personnel as well as maintaining compliance with all Alpha Personal Care and ODD rules and regulations in effect. This individual must have a strong business mind with proven success managing multiple departments toward maximum productivity. The Operations Manager must be highly skilled in communication, conflict resolution and problem solving, team and morale building. We are seeking an individual with the ability to develop and maintain an environment of trust, diversity, and inclusion within the organization. The ultimate goal of this role is to ensure the health and safety of our individuals we provide services for and increase operational efficiency within Alpha Personal Care.
JOB TYPE
Full-Time
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Maintain constant communication with management, staff, and Administration to ensure proper operations of the organization.
- Develop, implement, and maintain quality assurance protocols.
- Supervise staff to ensure they are engaging in their roles and responsibilities.
- Ensure staff schedules are completed and modified as needed.
- Complete performance reviews, Corrective Actions, and termination of employees as needed.
- Meet with managers weekly to get updates, address concerns, and resolve issues with employees via weekly home audits.
- Ensure the day habilitation program is in compliance via audits.
- Report and track MUI/ UI’s, develop preventative measures and ensure follow up when necessary.
- Complete internal investigations of UI’s as needed and log incidents. Review and monitor logs monthly, semiannually and annually. Provide oversight of trends and patterns and respond to county board investigators as needed.
- Inputting employee information in Voss.
- Responsible for training staff.
- Must attend ISP and team meetings.
- Other duties as assigned.
REQUIREMENTS/QUALIFICATIONS
- Must be proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook) and Google Drive (Docs, Sheets, Slides, and Forms).
- Bachelor’s degree is preferred
- A minimum of 5 years of experience working in DD field with Administrative/ Compliance Officer/ Supervisory or related field roles.
PREFERRED BUT NOT REQUIRED QUALIFICATIONS
- Relevant experience working with individuals with disabilities
- Experience as a caregiver
- Experience as a Direct Support Professional
- Experience with Primary Solutions
SALARY
Starting at $20.00
BENEFITS
ALL employees working a minimum of 20hrs per week are eligible for the following benefits:
- Healthcare Insurance
- Dental insurance
- Vision insurance
- Paid Trainings
- Life Insurance
Full time employees also receive
- 401(k) matching
- Paid Time Off
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Education:
- Associate (Preferred)
Experience:
- Similar job related skills: 5 years (Preferred)
Work Location: Multiple Locations