A veteran owned business since 2002, Alpha Warranty Services is an award-winning, nationally recognized Vehicle Service Contract provider.
As the company’s Processing Specialist, you are responsible for the timely and accurate entry of all new business in the company database.
You will stretch your talents as you work to maintain an in-depth knowledge of our available products and services, and successfully communicate with multiple departments to ensure compliance requirements are met.
Your attention to detail and accurate work is essential for success in this role.
We value Doing the Right Thing, Focusing on the Customer, Taking Action, Being Accountable, and Enjoying Life! Are we a match? Apply now!!
- Enters Agent and Dealership Data into company database
- Verifies accuracy of information provided by the sales team, communicates effectively to receive necessary documentation timely
- Calculates agent commission adjustments per request
- Establishes, maintains, and updates files, records, and other documents to meet company compliance standards
- Audits data entry of selfto guarantee accuracy and reduce risk
- Manages request queue to ensure project and daily deadlines are met
- Identifies problems and researches alternatives through testing and consulting with peers
- Tracks request success and key performance indicators through department reporting dashboard
- Participates in cross-functional teams to explore process improvement initiatives, measure results, and refine processes to achieve business objectives
What you need for success :
- You have at least 1 year of data entry experience
- You have working knowledge of Microsoft Office and Outlook
- You have exceptional organizational skills
- You can analyze data with accuracy and focus
- You have excellent communication and interpersonal skills
- You have working knowledge of a task tracking system such as Microsoft CRM
- You understand product development
- Problem solver with sound judgment and working analytic skills- Are you continually in audit mode throughout your daily work?
- Ability to learn and adapt to new processes and procedures.
- Handle multiple tasks simultaneously while maintaining accuracy and quality.
- Prioritize workload to meet deadlines effectively.
- Attention to detail in all aspects of work, ensuring accuracy and minimizing errors.
What’s in it for you?