Payroll Specialist - Atlanta

Position Summary:

The Payroll Specialist is responsible for processing payroll for a variety of client companies across multiple states with multiple pay frequencies, ensuring quality thresholds are maintained for all payroll transactions and customer service levels are aligned with organizational expectations.

Company Overview:

AlphaStaff is majority-owned by its management team, giving it the freedom to invest in its client relationships to drive long-term value. With a diagnostic approach, we work to identify client-specific needs related to talent management, compliance, insurance and technology. We then develop and execute on creative, tailored solutions to meet those identified needs. Success is measured by an overall reduction in the cost of labor, including reduced employment-related liabilities, along with improved recruitment, retention, productivity, and operating efficiencies.

About Our Company Culture:

We are a results-driven organization. Collaboration, clear communication and accountability are essential attributes to our success. We believe in organizational alignment and cultivate an environment where team members are respected every step of the way. We love to hire and promote from within as part of our commitment to offering career growth opportunities. Our business philosophy is simple – we set attainable goals, assign ownership, hold stakeholders accountable, track progress and measure outcomes.

Responsibilities:

• Process client payrolls, review initialized payroll and correct errors to ensure payroll accuracy
• Submit payroll reports to clients as needed
• Provide specifications for customized reports as required by clients to IT and perform QA testing for accuracy
• Prioritize critical maintenance for payroll processing and monitor client trends (for example, late submissions)
• Support ongoing enhancement initiatives for key systems (OnBase, HRP, Salesforce, etc.)
• Assist clients with inquiries
• Manage PTO set ups and ongoing adjustments
• Assist clients with inquiries and provide excellent customer service
• Utilize Salesforce in conjunction with Outlook to track and manage all open client issues, interdepartmental matters, client complaints, supplemental pay runs, and all other action items that require a response or follow-up
• Resolve user security inquiries in HRIS web portal (AlphaSource)
• Ensure client processing notes are current and accurate
• Manage E-Verify process for participant client companies (set-up and maintenance)
• Main point of contact for client specific/exception payroll maintenance
• Must maintain reasonably regular, punctual attendance consistent with ADA, FMLA, other federal, state and local standards and company attendance policies
• Other responsibilities as assigned by management

Qualifications and Requirements:

• Associate degree or 3 to 5 years equivalent or related work experience and education
• Excellent communication and follow-up skills
• Ability to multi task and consistently provide superior customer service
• Ability to learn and adapt to new situations
• HRP/Prism PEO Software preferred
• Excellent Excel skills including VLOOKUP and formatting skills preferred