What are the responsibilities and job description for the Quality Manager position at Alpine?
Job Description
The Quality Manager is responsible for leading all aspects of the quality department at the manufacturing facility. This position is responsible for the planning, supporting and coordination of the Quality Management System (QMS) to ensure the safety and quality of Alpine’s machinery.
Primary Responsibilities:
Recommends, leads, and implements projects such as: operational process control, quality improvement, new product development controls / process development
Establishes and monitors relevant metrics (KPIs) and implement actions to improve quality performance, effectiveness, and customer satisfaction
Performs root cause analysis on customer returns and field failures
Participates in Design Reviews, including technical reviews, Feasibility discussions, and Failure Mode and Effects Analysis (FMEA)
Develop, formalize, implement, and manage a Supplier Quality system that ensures incoming components meet specifications
Perform internal and supplier audits. Issue internal and external Corrective Action Requests (CAR/SCAR)
Work with customers on customer complaints (lead and organize containment action, root cause analysis and short and long- term corrective and preventive actions)
Leads the change management process and related validation activities for components or machines
Utilize ITW 80/20 Business Process for problem solving and process improvement activities/projects
Create, review and update quality procedures and work instructions
Performs inspection/analysis of production rejects/failures by providing feedback and taking the necessary corrective action.
Mentors/supervises direct reports, coordinates and checks work activities, when applicable.
The Quality Manager is responsible for leading all aspects of the quality department at the manufacturing facility. This position is responsible for the planning, supporting and coordination of the Quality Management System (QMS) to ensure the safety and quality of Alpine’s machinery.
Primary Responsibilities:
Recommends, leads, and implements projects such as: operational process control, quality improvement, new product development controls / process development
Establishes and monitors relevant metrics (KPIs) and implement actions to improve quality performance, effectiveness, and customer satisfaction
Performs root cause analysis on customer returns and field failures
Participates in Design Reviews, including technical reviews, Feasibility discussions, and Failure Mode and Effects Analysis (FMEA)
Develop, formalize, implement, and manage a Supplier Quality system that ensures incoming components meet specifications
Perform internal and supplier audits. Issue internal and external Corrective Action Requests (CAR/SCAR)
Work with customers on customer complaints (lead and organize containment action, root cause analysis and short and long- term corrective and preventive actions)
Leads the change management process and related validation activities for components or machines
Utilize ITW 80/20 Business Process for problem solving and process improvement activities/projects
Create, review and update quality procedures and work instructions
Performs inspection/analysis of production rejects/failures by providing feedback and taking the necessary corrective action.
Mentors/supervises direct reports, coordinates and checks work activities, when applicable.
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