Community support professional

Overview

The Community Support Professional is responsible for training, motivating, supervising and communicating with individuals served to achieve effective results.

The fundamental responsibility of the Community Support Professional is to participate in an Individual Support Team (IST) to develop a Person-Centered Plan (PCP) in cooperation with each person served.

The IST may also include family, advocates, residential providers, other agencies and professionals from a variety of disciplines.

The IST is organized by the Program Manager and is guided by a Qualified Intellectual Disabilities Professional (QDDP). The Community Support Professional is the principal staff responsible for implementing the PCP.

During implementaiton, the Community Support Professional monitors each individual's progress toward achieving the PCP objectives.

The Cmmunity Support Professional documents and reports the results of the implementation to the IST and cooperates with the team to modify the plan as necessary.

Program services focus on career development and the PCP goals have an unmistakeable vocational emphasis. PCP goals are addressed in day habilitation and community environments that balance realistic employment expectations with accommodations for the level or readiness of each individual.

The Community Support Professional must be willing to work flexible hours as in the event community events of interest to people are offered in the evening or weekend hours.

This description is generic in nature, It does not identify all of the specific duties and responsibilities of this position.

Essential functions may vary based on the particular tasks assigned to the position.

Responsibilities

Essential Functions :

• Instructs, demonstrates and interacts with people receiving supports to achieve a variety of goals in accordance with the PCP, for example in the areas of education, personal care, pre-vocational training, job safety and social behaviors.
• Uses sound judgment and abides by supervisor's instructions and applicable regulatory standards in order to foster self-sufficiency and independence.

Converses with and listens to people receiving services regarding personal needs, responsibilities, expectations, aspirations, privileges and personal / behavioral problems in a supportive and understanding manner.

Participates with the team in developing, modifying and adapting instruction and training to meet individual needs. Interacts often and appropriately with people receiving services using both verbal and nonverbal methods (gestures, modeling, sign language, etc) to provide information about expected behavior, duties and activities.

• Collects data as indicated in the PCP for programs such as behavior management, speech, token reinforcement, vocational and social in order to assess people's progress.
• Assist Program Manager with identifying community opportunities that support people's interests.
• Serve as a link to community inclusion. Assist with the planning and implementation of daily activities; including those that promote social inclusion and building social capital for people receiving services.
• Complete after event evaluations of weekly activities with people involved to determine each person's assessment of activities for future event planning.
• Assure Program Manager is immediately notified when an acivity venue cannot be accessed for any reason.
• Make immediate verbal reports of health concerns to Program Manager.
• Make immediate verbal reports of accidents or incidents to Program Manager in compliance with agency policy.
• Prepare and submit written assessments and performance appraisals of people served to identify areas of strength and opportunities for development.
• Cooperate with Division Coordinator and Program Manager to assure coverage and daily assignments of Instructional assignments with regards to coverage for community outings and facility-based coverage.
• Seeks supervision and consutation needs.
• Accepts and employs suggestions for improvement
• Actively works to enhance skills
• Treats individuals with care, dignity and compassion
• Respects individual's privacy and confidentiality
• Is pleasant and cooperative with others
• Assists individuals and visitors as needed
• Personal values don't inhibit ability to relate and care for others
• Is sensitive to the individual's needs, expectations and individual differences
• Is gentle and calm with individuals and families
• Actively participates in Quality / Performance Improvement activities
• Actively participates in AltaPointe committees as required
• Completes assigned tasks in a timely manner
• Follows AltaPointe policies and procedure
• Any other duties as assigned by supervisor or designee.

Qualifications

Minimum Qualifications :

High school graduate or equvalent. Good Oral and written communication skills. Ability to perform arithmetic operations accurately.

Within six (6) months of employment, effectively demonstrate the application of population specific competencies :

• Abillity to interpret and implement support plans and to motivate, instruct, and supervise persons with intellectual disabilities.
• Knowledge or psychiatric disorders and intellectual disabilities in the adult population
• Knowledge of cultural diversity
• Knowledge of available resources
• Knowledge of behavior management, crisis intervention and interventions common to individuals with intellectual disabilities, as well as, to non-violent crisis intervention practice
• Knowledge of all applicable standards (DMH, Join Commission, Medicaid)
• Knowledge of Person Center Planning, natural supports and the philosophy of self-determination
• Knowledge of utilizing electronic incident reporting

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Last updated : 2024-05-13