Director Product Management - TouchWorks / Remote

***DIRECTOR, PRODUCT MANAGEMENT – TOUCHWORKS***

Remote U.S. or Canadian Role

TouchWorks | Altera Digital Health (alterahealth.com)

THE OPPORTUNITY

As Director of TouchWorks Product Management, you'll play a pivotal role in shaping the future of our software. You'll lead a team of talented product managers, driving the development and implementation of innovative features that delight our clients and propel our business forward.

RESPONSIBILITIES

• Product Vision & Strategy:
  • Define the product vision and blueprint for TouchWorks, aligned with market trends and client needs.
  • Prioritize features based on data-driven insights, user feedback, and business objectives.
  • Champion user needs and translate them into actionable product requirements.
• Product Development & Execution:
  • Break down user stories into individual tasks and manage the development process.
  • Collaborate closely with cross-functional teams, including engineering, UX, and marketing.
  • Ensure timely and high-quality delivery of new features and bug fixes.
• Team Leadership & Mentorship:
  • Lead and mentor a team of product managers, fostering their professional growth and development.
  • Build a collaborative and results-oriented team environment.
  • Attract and retain top talent in the product management field.
• Metrics & Reporting:
  • Establish and implement a data-driven approach to product decision-making.
  • Track key performance indicators (KPIs) and measure the impact of product initiatives.
  • Analyze user behavior and market trends to identify opportunities for improvement.
• Client Engagement:
  • Build strong relationships with key clients and understand their unique needs.
  • Gather feedback and insights to inform product development decisions.
  • Conduct regular product demonstrations and training sessions.

QUALIFICATIONS

• Bachelor’s degree in business or a relevant field, or equivalent years of experience. MBA preferred.
• 15 years’ experience in product management, with a track record of success in the healthcare industry 
• 7 years’ leadership experience, with success in building and motivating high-performing product teams.
• Experience building and launching software products from the ground up, preferably in a SaaS model.
• Experience with healthcare IT EHR systems.
• Demonstrably data-driven approach to product decision-making.
• International experience working with geographically dispersed teams.
• Deep understanding of user-centered design principles and agile development methodologies.
• Excellent communication, collaboration, and leadership skills.
• Strong analytical and problem-solving abilities.
• Fluency in SQL and other data analysis tools.
• Experience managing and mentoring teams.
• Passion for building innovative products that make a difference.

TRAVEL

10% travel

WORK LOCATION

Remote U.S. or Canadian-based role.