Sales Associate

We are Altice USA; a family of businesses that includes Optimum, Optimum Mobile, Optimum Business, A4 advertising, Cheddar, and News12. Our common goal is connecting our customers to friends and family, shows they love, advertising that resonates and news that matters. We're building a workforce that thrives on collaboration, inclusion, and innovation. We hope connecting you to a potential role is just the beginning.

You are part of building and creating a new partnership with our customers. Focusing on a positive experience by thoughtfully listening and guiding customers as they look to pair products and services. It is key to be knowledgeable on all aspects of mobile service including guiding on billing or service questions, processes payments, and exchanges and issues out company equipment. You are engaging with the customer to understand their needs and your knowledge of mobility and fixed line products and services will allow you to identify options to best fit the customer's needs. You are the face of the Altice brand.

You are a brand ambassador with a curious mind that feels comfortable in a digital space. You understand the best customer experience starts with you, along with support of your team members. Making customers feel welcome, guiding them on their store journey and help build brand relationships. Yes, this is a sales job, but it's more about making a connection with the customer and ensuring you have the expertise necessary to pair the right product with the right person; a digital matchmaker.

• High School diploma or equivalent
• Minimum one year of work experience
• Willing to work a flexible schedule which may include evenings, weekends and holidays. Role is overtime eligible.
• For some locations, the ability to travel to other stores within 35 miles may be required and will be discussed upon interview.
• Knowledge of Microsoft Word, Excel, and Outlook
• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Continually moving self in different positions in a retail setting to accomplish tasks in various environments including tight and confined spaces.
• The person in this position continually communicates with customers who have inquiries about their service, bill, and/or company products. Must be able to exchange accurate information in these situations.
• Occasionally ascends/descends a ladder to access products/boxes.

Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.