What are the responsibilities and job description for the Claim Specialist position at AM Specialty?
Who We Are
AM Specialty Insurance Company (ASIC) is a leading domestic Excess and Surplus Insurance Company and an Accredited Reinsurer. Known for our unique business model, we provide primary and reinsurance capacity for our partners.
ASIC writes various specialty lines such as property, casualty, transportation, and marine and is recognized for its technical underwriting expertise, in-house analytics, proprietary software, and robust claims management capabilities.
We are seeking a dynamic Claims Specialist to join our team. You will have an opportunity to advance your career and we will give you all the support you need to develop skills and reach your full potential.
Job Description
Strong claims handling is central to our operations and success. Our work environment is investigative and provides an exciting and dynamic opportunity for the right candidate. AM Specialty Insurance Company is actively seeking a proficient Claims Specialist to enhance our company. This role presents a unique opportunity to be an integral part of a compact and dynamic team.
The Claims Specialist at AM Specialty will be responsible for managing the claims process from initiation to closure. This role requires an individual with a strong understanding of insurance policies and legal aspects of claims management. The ideal candidate will ensure that all claims are processed accurately and expediently, delivering high-quality service to our clients.
This is an in-person opportunity (not remote). Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Duties and Responsibilities
- Review and assess claims submitted by policyholders or third parties.
- Determine the validity of claims based on policy coverage and evidence provided.
- Liaise with policyholders and third parties to gather necessary information and documentation.
- Calculate and authorize appropriate payment or denial of claims in accordance with policy terms.
- Negotiate settlements with claimants or their representatives.
- Work closely with adjusters, legal counsel, and other professionals in evaluating the extent of the company’s liability.
- Coordinate with repair professionals, medical providers, and other external parties as required.
- Maintain accurate and up-to-date records and reports on claims activity, statuses and outcomes.
- Provide clear and concise communication to all stakeholders regarding the status and outcomes of claims.
- Ensure all claims handling activities are in compliance with state and federal regulations.
Requirements and Qualifications
- Bachelor’s degree in Business, Insurance, Law, or related field preferred.
- Insurance claims adjuster license.
- 5 years’ experience in multi-line claims handling within the insurance industry preferred.
- 3 years’ experience working for a claims third party administrator preferred.
- Excess and surplus lines insurance experience is preferred.
- Professional certifications in insurance (e.g., CPCU) are a plus.
- Strong analytical and decision-making skills.
- Excellent communication and negotiation skills.
- Proficient in claims management software and Microsoft Office Suite.
- High level of integrity and professionalism.
- Ability to work under pressure and meet deadlines.
Benefits
- Best-in-class healthcare plans and 401k matching.
- Modern, open office space. In the heart of downtown Dallas.
- Rapidly growing company with fun culture, company outings and activities.
- Wide variety of projects.
- Opportunity to learn from other skilled professionals in an agile environment.
Hours: Monday – Friday, 9am – 5pm (with one hour for lunch) or as business otherwise dictates.
Salary: Competitive depending on experience, plus annual bonus and healthcare.