Direct Support Professional

The Primary Responsibility of the Direct Support Professional is to create and preserve a culture of excellence, compassion, and integrity in the delivery of services to our individuals. The DSP is responsible for ensuring comfort, safety, and general supervision of individuals in both the home and in the community as well as home management services. The DSP will ensure compliance to all applicable regulations and requirements and provide opportunities and support for our individuals to build and develop a sense of belonging in the community through active inclusion, and to build interest and develop skills.

Job responsibilities may include, but are not limited to:

• Representing the Mission, Vision, and Values of AMA Support Services through action and presentation

• Creating a culture of high professional and ethical standards, where dignity, respect, inclusion, integrity, and compassion are the standard

• Create a structured and nurturing environment that responds to and meets the needs and preferences of the individual(s) that you serve

• Ensure the health, safety, and personal development of participants while in the home and community

• Provide the encouragement, assistance, and support that is needed for all activities of daily living (ADLs), including cleaning, cooking, laundry, and medication administration

• Provide assistance and support for all personal care and hygiene, including bathing, grooming and toileting

• Provide services, support, and supervision to the individuals in accordance with the individual's service plan

• Ensure compliance with all applicable regulations and requirements at all times

• Ensure that Community Participation Services are delivered as prescribed in the participant's Individual Support Plan (ISP)

• Develop a positive working relationship with the individual support team

• Ensure that all service records and company documentation are complete, thorough, accurate , and compliant with all applicable regulations and requirements

• Facilitate, assist , and support the relationships between individuals in service and those who are important to them, both personally and professionally, through positive communication, cooperation , and collaboration

• Promote safety and respond to any incidents that may occur in line with regulations and requirements

• Create weekly schedules for each participant and oversee implementation to maximize individuals’ time in the community

• Transports and accompanies participants to and from appointments and activities

• Manage individual and company finances, including making and recording transactions according to policy, procedure, and regulation and operating within a budget

• Other duties may be assigned

Values:

• Positive and enthusiastic attitude

• Integrity and honesty

• Compassionate and Respectful

• Initiative and Work Ethic

• Problem-solving, thinking, and decision making

• Loyalty

Required Education:

• High School Diploma (or equivalent)

• Work experience as a caregiver (professional or personal) preferred

Required Skills and Experience:

• Valid Driver’s license

• Ability to read, write, and communicate effectively with others

• Proficient technology skills: use of smartphones, laptops, web-based database navigation, data entry

Working Conditions:

• Hours and weekly schedule are dictated by current tasks and program needs which may include filling in for vacant shifts with little notice. Community homes operate on a 24-hour basis, 365 days per year with DSPs working in shifts around the clock

• Work on holidays, during inclement weather, overnight, and on weekends will be required

• Frequent lifting, stretching, standing, walking, bending, kneeling, stooping , and other physical exertion while assisting individuals in service

• Work will take place in a variety of settings, including an office, in the community, and in the homes of the people in service. Must be able to travel and work in these settings without limitation

• May be required to stay beyond shift end time until replacement personnel arrive

• Exposure to various medical conditions and communicable diseases may occur

Employer’s Rights: