VP Sales (Mountain Region)

Manage all aspects of the customer life cycle and day-to-day relationships with companies in the territory to maximize the revenue and profit from all products and services offered.

Create an over-achievement, highly engaged, customer-centric culture to identify the best commercial opportunities and drive superior sales results for both new business and renewals.

Build a strong partnership with customers, fostering high customer satisfaction. Advocate for our customers within Amadeus.

Exceed business targets, fulfill territory and Amadeus objectives, and use all customer interactions and relationships to help improve the Amadeus product offering.

Develop, motivate, and lead the team.

Identify and represent the needs of the territory to your direct Leader and other business units. Develop the necessary organization, skills, and processes to successfully achieve all goals and sales KPIs.

In this role:

You will be responsible for:

Revenue Growth:

• Lead the regional YOY double-digit sales growth by actively managing a healthy pipeline.
• Establish and achieve annual and monthly sales targets to be personally closed/won as well as an overall team accomplishment.
• Establish individual sales targets for direct reports and help them attain targets.
• Be accountable for customer sales pipeline and own regional forecast.
• Identify & develop new business opportunities while maintaining or increasing the revenue and profitability of existing accounts.
• Identify customer product and service requirements and give recommendations to Amadeus product departments regarding products and pricing policies.
• Monitor, analyze & report on the customer's business & strategy to the customer (trend analysis/observation) & internally in regular business reviews.
• Ensure that CRM (salesforce) information is accurate and updated at all times.

Customer Relationships:

• Build and maintain strong customer relationships at all levels of the largest customers in the region.
• Directly accountable for select large customers.
• Represent the needs of the customer within Amadeus to maintain and improve relationships.
• Recognize and communicate customer issues and ensure timely & satisfactory resolution.
• Responsible for quality of product delivery and service delivery to customers
• Develop and monitor the implementation of the level of service appropriate for each customer while retaining profitability.
• Build and maintain strong customer relationships at all levels of the largest customers in the region.
• Directly accountable for select large customers.
• Represent the needs of the customer within Amadeus to maintain and improve relationships.
• Recognize and communicate customer issues and ensure timely & satisfactory resolution.
• Responsible for quality of product delivery and service delivery to customers.
• Develop and monitor the implementation of the level of service appropriate for each customer while retaining profitability.

Talent Development and Retention:

• Recruit and develop a high-performing team to execute strategies and grow relationships.
• Develop and execute plans to retain top talent over the long term.
• Ensure adoption and compliance of required training and development programs.

Internal Relationships:

• Create strong relationships with all internal teams and support organizations - to streamline processes to effectively serve customers.
• Develop and support a culture of knowledge.
• Ensure and enable clear communication.
• Support best practices through the corporate Best Practices organization.
• Share success stories with Amadeus colleagues.
• Share experiences and lessons learned.

About the ideal candidate:

• Bachelor's degree - MBA preferred
• 10 years of Sales leadership leading teams that serve mid-market to large complex customers or 10 years of proven direct sales and mentorship/sales coaching experience
• Ability to identify strong candidates
• Strong understanding of hospitality industry
• Ability to work in a complex customer environment and navigate high levels of leadership

What we can offer you:

• Get rewarded with competitiveremuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Work from anywhere:onsite, hybrid or fully remote.
• Professional development to broaden yourknowledge and enhance your skillswith on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe.