Director of Operations

Midwest Detox Center is seeking a creative and positive Director of Operations to add to our team.

The Director of Operations is a vital member of the organization's System of Care; under the supervision of the Executive Director. As our DOO, you'll oversee the daily operations of the facility.

We Require:

• Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar.

• Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.

• Working knowledge of Microsoft Word, Excel, and Outlook.

• Knowledge of addictions and mental health complications.

• Knowledge of community health resources that support life improvement in physical, emotional, mental and spiritual health, economic security, employment, positive social and family interdependence and positive cultural identity.

Expectations of the Role:

• Provide day-to-day leadership and management to the organization that mirrors the adopted mission and core values of the company. Bottom line: Build a sustainable company.
• Responsible for the measurement and effectiveness of all processes internal and external. Provides timely, accurate and complete reports on the operating condition of the company.
• Spearhead the development, communication and implementation of effective growth strategies and processes.
• Manage and supervise BHT, Support, Admin, Kitchen, and Maintenance staff. This includes, but is not limited to, scheduling, training, hiring, terminating, 90-day and annual reviews, performance improvement plans, and meditation.
• Work with the Contact Center and Lead Support staff to schedule all transports, including, but not limited to, admissions, doctor appointments, discharges, events, and outings.
• Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization.
• Act as lead "client-care officer" through direct contact with every client and stakeholder.
• Foster a success-oriented, accountable environment within the company.
• Provide company trainings in all areas.
• Work alongside management to ensure company finances are in order, including approval of your department expenses. This includes ensuring that your departments remain within their allocated quarterly and annual budget.

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