Engineering Operations Technician, Data Center Engineering Operations (DCEO)

• Technical (Military/Trade School) training or 2 years’ of equivalent experience in a relevant industry (for example: electrical or mechanical)
• 2 years of electrical or mechanical experience
• 2 years’ experience with Microsoft Office products (including Excel, Word and PowerPoint)

About AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.

Amazon is looking for an energetic, detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.

The Data Center Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, and fire/life safety equipment within the data center. The EOT serves as a technical resource to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. EOT’s are also tasked with driving innovation while reducing operational costs in the facilities.

EOT’s are Amazon’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS’s, PDU’s, AHU’s, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop celebrating our uniqueness.

Mentorship & Career Growth
We have a career path for you no matter what stage you’re in when you start here. As we strive to become Earth’s Best Employer, we know we must continuously raise our performance bar. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home. Finding purpose and fulfillment is essential across all aspects of our lives, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Key job responsibilities

• Supervise contractors who perform servicing or preventive maintenance.
• Operate and maintain mechanical and electrical equipment.
• Perform root cause analysis of equipment failures.
• Troubleshooting of facility and rack-level events within internal SLA.
• Ensure all safety procedures are adhered to while performing work.
• Able to work a 12 hour shift (rotating 3 to 4 day work weeks).
• Take daily operational readings of all mechanical and electrical equipment.
• Utilize internal CMMS to manage building workflows.

Physical Requirements:
All physical requirements are expected with reasonable accommodations

• Walk job sites in uneven terrain.
• Work at heights and from ladders.
• Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.
• Work shifts longer than eight hours in duration.
• Coordinate body movements when using tools or equipment
• Reach and stretch to position equipment and fixtures while maintaining balance
• Bend or twist the body into unusual positions while working
• Perform physical tasks all day without becoming overly tired
• Use hands to manipulate small wires and objects
• Push or pull heavy objects into position
• Work in a noisy environment
• Work at depths, such as under raised floors

A day in the life
AWS Infrastructure & Network Services teams are building intelligent software to automate the infrastructure operations that drive Amazon Web Services. We’re providing internal and external customers the opportunities to consume infrastructure directly, without human intervention. Our teams leverage AWS technology to support data center operations, networking, infrastructure, and support engineering and development. Come join us to build, architect, design and implement distributed systems that provide availability, scalability and latency guarantees across the full breadth of AWS services.

We are open to hiring candidates to work out of one of the following locations:

Sterling, VA, USA

• 4 years of data center operations/facilities experience
• Associates or Bachelor’s Degree
• Meets/exceeds Amazon’s leadership principles requirements for this role
• Meets/exceeds Amazon’s functional/technical depth and complexity

Preferred Licensing:

• Operating engineering licenses such as DC II, DC III, or equivalent
• Stationary Engineering or Building Engineering License
• Electrical or mechanical Journeyman License
• CFC license
• NFPA 70E

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.