Digital Content Strategy Manager/Web Solutions (REMOTE)

Job summary
Are you looking for a dynamic role where you can apply your UX design skills, your digital marketing skills and analytical abilities to create great customer experiences? We are seeking a talented, driven and creative digital marketing expert to join the Solutions Library Customer Experience team to help grow, manage, and scale the recently redesigned Solutions Library. We work across organizations with a wide range of stakeholders to build and maintain a library of content curated for AWS customers across business and technical domains.

The ideal candidate for this role will have expertise in B2B website design as well as content strategy and site performance analysis in order to drive continuous improvement to the customer experience in the Solutions Library. To be successful you will need to work through ambiguity and competing priorities to establish clear processes, and be able to communicate effectively with stakeholders within and outside our team.

Key job responsibilities

• Manage the Solutions Library in Adobe Experience Manager (AEM), including building new pages and editing existing pages
• Design new page templates and layouts
• Implement new features and functionality
• Use data and testing to optimize and improve customer experiences in the Solutions Library
• Curate content within the Solutions Library and maintain content freshness; manage digital assets in multiple content repositories
• Develop and manage key success metrics and site performance data, and translate that to apply insights and enhance mechanisms and processes to support a culture of continuous improvement

About the team
We are a data-driven, customer obsessed team that works fast to deliver outstanding results in a supportive and highly collaborative environment. You will be joining a new team and helping it scale to the needs of the business.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

• Experience managing web content in Adobe Experience Manager (AEM)
• Experience in website reporting with Adobe Analytics
• Strong analytical and problem-solving skills
• Strong written and verbal communication skills
• Highly organized and detail-oriented with ability to prioritize multiple projects at a team level.
• Meets/exceeds Amazon’s leadership principles requirements for this role

The pay range for this position in New York City is $142,120 - $192,279/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, or other benefits, dependent on the position offered. This information is provided per the New York City Human Rights Law. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.