Law Enforcement Response Specialist

DESCRIPTION

Job summary
Amazon is searching for a smart and motivated individual to serve on its Law Enforcement Response (LER) team. The LER team consists of a dedicated group of specialists who are responsible for responding to law enforcement requests (e.g., subpoenas, search warrants) received from government agencies located in the U.S. and elsewhere. Amazon is seeking a talented individual who can contribute to this critical function as the company continues to grow and scale around the world.

Each LER specialist’s principal duty is to make sure that requests are processed professionally and expeditiously, all while ensuring the privacy and security of business and customer information in accordance with the law and with Amazon’s various policies and procedures. This requires great judgment and experience dealing with challenging and ambiguous situations. Because the LER team is global in scope, LER Specialists must be able to interface effectively with Amazon employees and law enforcement personnel located in other countries.

Candidates must be self-motivated, have a strong work ethic, and be able to work independently and at times with little supervision.



Key job responsibilities

• Evaluate and respond to law enforcement requests in a manner consistent with the privacy and security of business and customer information, in accordance with the law and with Amazon’s various policies and procedures
• Receive and process emergency law enforcement requests both during and outside of normal business hours, and sometimes overnight
• Utilize a combination of manual and automated tools to compile information potentially responsive to a particular law enforcement request
• Communicate verbally and in writing with law enforcement personnel, Amazon employees, outside counsel, and others
• Assist in the identification of patterns and trends that might be evident from the processing of certain law enforcement requests

BASIC QUALIFICATIONS

• Bachelor’s degree or equivalent experience
• Written and verbal fluency; English

PREFERRED QUALIFICATIONS

• Prior experience with making and/or responding to law enforcement requests
• Prior experience engaging with law enforcement personnel
• SQL database proficiency
• Excellent verbal and written communication skills and judgment
• Strong analytical and computer skills, including proficiency with MS Office Professional Suite, including Excel
• Ability to work and to thrive in a fast-paced, deadline-oriented environment with high-volume workflows
• Excellent ability to build strong relationships with internal and external clients and customers
• Demonstrated ability to collaborate with colleagues
• Excellent organizational skills, and ability to work independently and manage multiple projects at once
• Ability to demonstrate sound judgment even in ambiguous situations
• Strong common sense