What are the responsibilities and job description for the Project Manager/Customer Service position at AmazonXperts?
Project Manager
AmazonXperts is a management firm offering a range of different services for Amazon sellers.
Our company is looking for a Project Manager who will be handling incoming calls/emails and other communications, as well as managing files, updating paperwork and other documents.
In order for you to be selected as a candidate, you will need the ability to write clearly and be proficient with MS office suite. A pleasing personality with strong communication skills is also highly valued.
Responsibilities
1. Assist in All Image Design Projects
a. Create and organize appropriate folders and information for each project.
b. Create projects in both the client and designer workspaces.
c. Relay all client edits to the designers in a succinct way.
d. Copy all new/edited images to the client workspace and notify them.
e. Make support team aware when there are new final images that need to be loaded.
f. Suggest copy for EBC based on existing copy (created either by client or AmazonXperts).
g. Relay any design direction provided by the client to the designers upon submission of the IO form.
2. Submit and Manage Content Projects
a. Submit all content & SEO projects to their proper teams
b. Proofread all copy, check for any HTML errors, and check to see if all character limits have been met.
c. Email copy & SEO projects to clients and suggest edits to fix any issues clients may have with the copy.
d. Maintain a status report on all ongoing projects
e. Gather SEO data and ideas to be used in copywriting.
f. Make sure all copy fits within the rules of the appropriate categories.
Qualifications:
An in depth understanding of the entire MS Office Suite.
Proven experience as an executive assistant or other relevant administrative support experience.
Proven experience with a project management role
High School diploma.
Ability to organize a daily workload by priorities.
Must be able to meet deadlines in a fast passed, quickly changing environment.
A proactive approach to problem solving with strong decision-making skill.
Professional level verbal and communication skills.
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay