What are the responsibilities and job description for the Host / Hostess position at Ambassador Theatre Group?
POSITION: Host
LOCATION: San Antonio, TX
HOURS: Part Time, days, evenings, weekends & holidays
COMPENSATION: $12.00 per hour
ABOUT THE POSITION
- Reports to the Food & Beverage Director and Premium Experience Coordinator.
- The host position is a frontline customer service role providing seamless guest experiences to VIP and premium seating patrons. Hosts work as part of the Food & Beverage team to ensure patrons enjoy premium seating and lounge experiences.
- Part Time with the ability to work days, evenings, weekends, holidays, some extended shifts
- COVID vaccination and a commitment to COVID-safe practices are required.
PEOPLE, PLACES, and THINGS
- The Majestic Theatre (92 years) and Charline McCombs Empire Theatre (107 years) are two of San Antonio’s beloved landmarks, located in the heart of Downtown.
- Attends pre-show meetings for event specifics and procedures.
- Checks-in and greets patrons who have purchased lounge access and/or premium seating.
- Maintains working knowledge of premium experiences offered and describe the amenities included with each.
- Actively sells day-of lounge access for select performances.
- Provides accurate event information to patrons (i.e., event details, general building knowledge, locations of restrooms & concessions).
EXPERIENCE and SKILLS
- Minimum 1 year Customer Service, Hospitality, or Restaurant experience preferred.
- Friendly, personable, excellent interpersonal communication skills.
- TABC & Food Handler Certification preferred.
COMPETENCIES
- Customer Service
- Organization
- Communication
- Flexibility
BENEFITS
- Flexible schedule, parking close, validation available for select garage.
HOW TO APPLY
Apply online through this link: Host Job Application
Once you have applied, please email your resume to Sara at Sarafisher@theambassadors.com
*Please place the job title in the subject line*
Expected offer made by: 05 / 20 / 2022
Nothing beats the energy and excitement of a great live performance. That’s why our mission is to bring the very best in music, theater, comedy, and more, to the largest possible number of people. Since 1992, we’ve grown to be a world leader in live entertainment. 10 million people a year attend live performances at one of our 50 iconic venues across North America, the United Kingdom and Germany. That number keeps growing. We partner with the world’s top creative talent and present critically acclaimed productions which have won more than 80 Tony and Olivier Awards over the years. We also operate some of the world’s most popular theatre ticketing sites, with 11 million and counting customers getting their tickets directly from us.
People are at the heart of our success. Our core values - Passionate, Smart, Collaborative and Ambitious – are about our people. Thousands of people work for ATG worldwide and it’s their passion and commitment that allows us to create great live entertainment experiences.
Learn more about ATG, visit www.atg.co.uk/
ATG’s Inclusion, Diversity, Equity, & Access Mission Statement
A Stage for Everyone
Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG, we provide a stage for everyone.
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