Office Administrator / Travel Agent

Overview:
We are seeking a highly motivated Travel Agent / Office Administrator to join our team at Ambassador Travel Service in Pittsburgh. You will be responsible for assisting clients in planning and booking their travel arrangements and also handling the general organization of the office. If you have a passion for travel, excellent customer service skills, and a strong sales background, we would love to hear from you.

Duties:
- Provide exceptional customer service to clients seeking assistance with travel planning
- Research and recommend destinations, accommodations, transportation options, and activities based on client preferences and budget
- Book flights, hotels, rental cars, cruises, and other travel services for clients
- Stay up-to-date with industry trends, travel regulations, and destination information
- Handle any necessary changes or cancellations to travel itineraries
- Process payments and ensure accurate documentation of all transactions
- Build and maintain strong relationships with clients to foster repeat business and referrals
- Collaborate with colleagues to share knowledge and provide support when needed

Qualifications:
- High School Diploma

- Previous experience as a Travel Agent / Office Administrator or in a similar role is preferred
- Strong knowledge of hospitality, hotels, and travel planning
- Excellent customer service skills with the ability to build rapport with clients
- Proven sales experience with a track record of meeting or exceeding targets
- Exceptional communication skills, both verbal and written
- Detail-oriented with strong organizational skills
- Proficient in using computer reservation systems and travel booking platforms

If you are passionate about travel and enjoy helping others create memorable experiences, we invite you to apply for the position of Travel Agent / Office Adminstrator. Please submit your resume along with a cover letter detailing your relevant experience.

Job Type: Full-time

Pay: $17.50 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Schedule:

• Monday to Friday
• No weekends
• On call

Supplemental pay types:

• Commission pay

Travel requirement:

• No travel

Education:

• High school or equivalent (Required)

Work Location: In person