What are the responsibilities and job description for the HR Coordinator, Tampa position at Ambs Call Center?
HR Coordinator Job Description
Ambs Call Center is a family owned and operated answering service. We are available to serve our clients 24/7/365. We help our customers communicate better when opportunity calls.
Job Summary
The Human Resource Coordinator aids with and facilitates the human resource process with all employees working directly with Ambs Call Center or with an employment agency, excluding work conducted outside of the United States. This is a full-time position.
Core Values
- We Inspire and Help Others with our Work Ethic
- We Act with Honesty, Integrity, Respect, and Fairness to All
- We are Committed to Quality
Location 11602 N 51st St., Suite 200, Tampa Fl 33617. Remote work is not an option.
Hours: Typically, Monday-Friday 12p-8p but will vary at times based on business need.
Compensation: Negotiable based on Human Resource knowledge and experience.
Essential Job Duties
- Be an advocate for the employee and the company.
- Be a support resource for all employees to ensure successful progression through Pathways to Success.
- Establish employee relations to help maintain a culture of excellence.
- Assist with recruitment, interviews, hiring of candidates.
- Conduct employee onboarding, orientation, offboarding.
- Prepare new hire packets and ensuring accurate and timely completion of new hire process.
- Distribute and maintain updated policies and agreements, as necessary.
- Maintain employee files.
- Promote HR programs to create an efficient and conflict-free workplace.
- Assist with record-keeping, and report generation.
- Assist in developing and maintaining performance review program and materials.
- Create and maintain calendar for 5-5-5 Quarterly Conversation.
Other Job Duties
- Update hiring materials as needed.
- Develop and maintain onboarding curriculum.
- Assist with benefit enrollments, changes, and terminations.
- Assist with processing of terminations.
- Perform and assist with general administrative activities as necessary including greeting clients, applicants, and answering phone calls when needed.
- Prepare and assist in generating reports as needed.
- Assist in identifying and implementing Pathways to Success Training.
- Perform other related duties as assigned.
- Maintain and update employee files.
Required Skills/Abilities
- Enjoy interacting with people in person and virtually by video.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Have a working understanding of human resource principles, practices, and procedures.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office Suite.
Education and Experience
- Recruiting and HR experience a plus but not required.
- Highschool diploma/GED or higher.
Physical Requirements
- Sit / Stand at desk for extended period.
- Keyboarding
EOE Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at The Company will be based on merit, qualifications, and abilities. The Company does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, pregnancy, or any other characteristic protected by law.
The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.