Salary Job Openings

Help Desk Support Specialist

Amentum
Round Rock, TX Full Time
POSTED ON 5/11/2020 CLOSED ON 6/30/2020

Job Posting for Help Desk Support Specialist at Amentum

Job Summary

• Provide technical support by answering/responding to phone/e-mail/web inquiries from internal employees, application & public website users.
• Research, triage, troubleshoot and resolve reported COTS, proprietary and web-based software applications, desktop, intranet, telecom and basic network connectivity issues.
• Support remote users and laptops using remote access applications.
• High School diploma or equivalent, and zero to six months of related experience
• Windows, MS Office support skills
• Troubleshooting and problem resolution for diagnosing and resolving PC hardware and software skills
• Excellent oral and written communication skills. Must be customer-service driven.


Minimum Requirements

High School diploma or equivalent, and zero to six months of related experience.


Preferred Qualifications

Zendesk experience preferred but not required.

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Salary.com Estimation for Help Desk Support Specialist in Round Rock, TX
$37,124 to $49,562
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