Ukrainian - Refugee Case Manager (Bilingual)

Description

The Refugee Case Manager for the Health Screening/Promotion program(s) shall provide services as defined and stipulated by ACC’s contract with the LEO-OGM, using in-depth knowledge of various cultures, family values, social structure and language(s).

Refugee Health Assessment Program:

• ACC’s Refugee Health Assessment Program provides the initial health assessment for newly arrived refugees in Macomb, Oakland and Wayne Counties.

Refugee Health Promotion Program:

• ACC’s Health Promotion Program establishes a referral process to include coordination for provision of follow-up services needed as a result of the client’s health screening.

We are hiring 1 Case Manager:

• Bilingual fluency in Ukrainian and English 

Qualifications:

• Bachelor’s Degree in the field of Human Services, Health related field or work equivalent 
• Experience in working with people from different socio economic and cultural backgrounds

Case Manager duties & responsibilities:

Case Manager duties & responsibilities:

• Coordinate appointments between the doctors’ offices and the clients or referring agencies
• Assess client needs through a screening and intake process
• Provide or coordinate interpretation and translation services in English/and Native language.
• Assist clients in understanding Medicaid and US Healthcare system
• Maintain relationships and interface daily with appropriate referring agencies, program partners, clients and sponsors
• Act as a liaison between clients and referring agencies
• Appointment follow up with clients and referring agencies regarding any appointments or missing information or medical needs
• Verify Medicaid information for accuracy
• Maintain, with confidentiality, clients’ records and information
• Provide supervisor/administrator office with a monthly report accordingly
• Refer clients to the other services programs that are provided by ACC and partners
• Source and create culturally appropriate health education materials for common health needs
• Perform effectively within a team environment
• Attend all staff meeting as scheduled
• Any other duties as assigned by the Supervisor

Perks & Benefits:

• Guaranteed full-time pay – competitive salaries
• Full medical, dental, vision health benefits with low costs and deductibles
• Short-term and long-term disability insurance
• Generous paid time off (20 days a year)
• 14.5 paid holidays
• 403(b) Retirement Plan
• Bonus opportunities - employee referral