Field Service Technician

American Access, Inc. is seeking a Service Technician familiar with the Accessibility and Mobility industry to evaluate, install and service Modular Aluminum Handicap Ramps in southern West Virginia.

The successful employee will travel and service the territory throughout the week.

Veterans of the Armed Services are encouraged to apply.

Company Overview

American Access, Inc. is a national leading manufacturer and provider of aluminum handicap modular access ramps. In addition to manufacturing, we provide site installations through our well-developed service network consisting of employees and subcontractors. Since the company’s establishment in 1997, it has served America’s veterans, public institutions, churches, private organizations and the general public with thousands of ramp and lift installations across the country.

Our customers’ top concern is their health and mobility. Arranging the delivery and installation of the equipment needed to assist them – that’s our job.

American Access’ staff is committed to continuing to meet our customer needs quickly and conveniently. Our goal is to ensure that the client is 100% satisfied with all work completed.

Please visit us at www.aaramps.com to learn more.

Position Overview

This position requires a service minded professional with customer service as a top priority; Support staff is offsite. Primarily, employee will be responsible for home site evaluations with some installations and applying company products to customer’s homes according to work orders and manufacturer specifications. Employee will also be responsible for completing required production forms for daily work order assignments and communicating activities daily with home office.

Company Vehicle provided. Exemplary driving record required. All job offers contingent upon successful completion of a background and drug screening.

Area of responsibility will be throughout eastern North Carolina.

Position Snapshot

Employment Type: Full-Time with possible overtime

Compensation: $600-$800 weekly. Potential weekly completion bonus

Job Type: Skilled Labor - General Trade

Education: High School or equivalent

Experience: Min 2 years in home services, construction, or equivalent; Power tool experience required; Strong interpersonal skills with customers and support staff; abillity to read a tape measure and understantd basic math.

Industry: Residential Light Construction

Estimated Start: Immediately

Responsibilities

• Evaluates and takes measurements at customer’s homes and recommends proper equipment

* Sketch job plan layout that shows details of installation requirements

• Installs products to residential or commercial structures according to work order specifications, safety procedures, and instructions
• Verifies that job specifications are appropriate for work orders
• Safely drives company vehicle to customers’ houses or places of business
• Maintains vehicle and equipment in clean and proper operating condition
• Completes required production forms at end of daily work order assignments
• Maintains machinery by performing routine preventative and scheduled maintenance on equipment and troubleshooting problems and malfunctions as needed
• Safekeeping, proper use and care of all company property issued during employment, including tools, toolboxes, electronic devices, credit cards, productivity tools and documents
• Oversee and report on warehouse product inventories weekly
• Plans and executes schedule to meet daily and weekly deadlines

* Reports to In-Network Coordinator daily activities as needed

Education and Experience Requirements

• At least 2 years of work-related experience in home services, construction, or equivalent;

* Hand Tool experience required;

• High school diploma or equivalent

* ADA knowledge a plus

Knowledge, Skills, and Abilities

• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to write simple correspondence using email, smart phones, tablets
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to sketch job layout plans, simple “blueprints”
• Basic construction knowledge and power tool proficiency
• Use of technology; tablet, smart phone, GPS, internet
• Strong interpersonal skills with customers and support staff
• Physical strength, stamina, and dexterity to lift and move up to 100 lbs and stoop, bend, and stand throughout the course of up to a 12-hour work day in varying weather conditions at various construction sites with varying terrain
• Maintain valid driver’s license
• Ability to pass drug screening, background check and have a clean motor vehicle report

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Type: Full-time

Salary: $600 - $800 per week

Job Type: Full-time

Pay: $600.00 - $1,000.00 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person
• Outdoor work

Ability to commute/relocate:

• Jacksonville, NC: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Salary : $600 - $1,000