Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Minimum Qualifications- Education & Prior Job Experience
High school diploma or GED equivalency
Preferred Qualifications- Education & Prior Job Experience
Experience working with a contract labor group and knowledge of the flight attendant JCBA
Previous call center/contact center experience
Skills, Licenses & Certifications
Knowledge of Microsoft Office
Knowledge in SABRE, DECS and RES
Ability to make independent decisions and collaborate with manager and team members
Ability to type 35 to 50 WPM as this position requires timely and accurate record keeping
Willing and able to work extra hours to meet operational needs
Willing and able to work rotating shifts, including weekends and holidays
Strong customer service and communication skills with the ability to interact effectively with all levels throughout the organization
Feel free to take advantage of all that American Airlines has to offer:
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
Click the checkbox next to the jobs that you are interested in.
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